Lead Program Analyst

Summary

The Lead Program Analyst reports to the Supervisory Clinic Profile Manager for Access & Office of Community Care Service (AOCC) Service Line at the Birmingham VA Health Care System, a university affiliated system with a large Medical Center and 8 Community Based Outpatient Clinics (CBOCs). The incumbent has administrative authority, serving as the Lead Clinic Builder for the Clinic Build Staff for managing overall responsibilities of the Clinic Profile Team and the Timekeeping staff.

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Overview

• Accepting applications

• Open & closing dates

04/17/2024 to 04/25/2024

• Salary

$60,526 - $78,683 per year

• Pay scale & grade

GS 9

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Location

1 vacancy in the following location:

• Birmingham, AL 1 vacancy

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

25% or less

• You may be expected to travel for this position.

• Relocation expenses reimbursed

No

• Appointment type

Permanent -

• Work schedule

Full-time -

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0343 Management And Program Analysis

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CBTB-12377873-24-LRR

• Control number

787211200

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This position is open to current, permanent employees of the Birmingham Veterans Affairs Health Care System, Access & Office of Community Care (AOCC) Service Line only.

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Duties

The Lead Program Analyst the must possess strong leadership skills and knowledge of the outpatient clinic environment, and have the ability to design, implement and monitor complex profile management department for the facility. Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance and co-pay billing tracking facility and provider performance against National, VISN, and local measures.

Major duties include, but are not limited to:

• Clinic profile management and day-to-day oversight of the Clinic Profile Department.

• Management for the clinic maintenance process for clinic profiles.

• Ensure that completed profiles reflect National, network and local goals, directives, and policies.

• Establish and manage communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication.

• Assist Clinic Profile Manager in managing workload and daily assignments to staff within the Clinic Profile Department in Access and Office of Community Care.

• Coordinate all administrative needs of clinic profile building and maintenance.

• Assist in developing, implementing, and monitoring the procedures for creation and maintenance of all clinics.

• Assist in the responsibility for establishing and editing clinic changes, notifications for new and established clinics, and inactivating clinics in the system.

• Responsible for creating new clinics, adjusting existing profiles as necessary for changes, inactivating and cancelling clinic availability.

• Develop and implement an in-depth training program for the Program Support Assistant and Timekeepers to ensure staff are properly educated and accountable for processing timecards.

• Retrieve and analyze data for validation of clinic set up information to include billable status, count vs. non-count, DSS (MCA) identifiers, and activation of encounter forms, standard naming conventions, accurate grids, and all other parameters of the clinic profile.

• Routinely review clinic profiles, identifying and correcting negative trends to assist staff in projecting clinic needs with grid validation and analyzing clinic utilization.

• Assist the Clinic Profile Manager in development of orientation, competency assessments, and ongoing assessment training for direct reports.

• Serve as backup to the primary advisor and technical resource on accounting and financial management matters as it pertains to CPM needs, equipment, and education.

• Serve as back up to the timekeeping official, ensuring the rules and leave policies set by local and national offices and the VA Time and Attendance System (VATAS) are followed.

Work Schedule: Monday-Friday 7:00am

• 3:30pm

Telework: This position is telework eligible on an Ad-hoc basis.

Virtual: This is not a virtual position.

Position Description/PD#: Lead Program Analyst/521-11236-0

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required: Yes, 25% or less

Driving Required: No

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

• A complete application package; Resume, SF50, etc.

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in a wide range of management functions as it pertains to clinic profile management (CPM); leadership and workload management, serving as a backup to timekeeping official, and primary advisor and technical resource on accounting and financial management matters as it pertains to CPM needs, equipment, and education

OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one of the following: (a) Master's or equivalent graduate degree; (b) two full years of progressively higher-level graduate education leading to such a degree; or (c) an LL.B. or J.D. that is related to this position.

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate education to fully meet the requirements of this position. (TRANSCRIPTS REQUIRED).

You will be rated on the following Competencies for this position:

• Leadership

• Organizational Performance Analysis

• Planning and Evaluating

• Quality Management

Selective Placement Factor:

This position has a Selective Placement Factor, which is a skill, knowledge, ability, or other characteristic essential for the job's satisfactory performance. The Selective Placement Factor represents the minimum requirements for this position and is a prerequisite for appointment. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration.

Selective Placement Factor: Your resume must demonstrate Clinic Profile Builder/Management experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.