Lead, Production Services App Support Analyst

The Bank Of New York Mellon Pittsburgh , PA 15201

Posted 4 weeks ago

Functional Title

  • Systems Administrator

TECHNOLOGY SERVICES GROUP (TSG) leverages BNY Mellon's modern technology infrastructure to enable powerful business solutions while vigorously prioritizing our stability and resiliency.

TSSProduction Services

  • We ensure reliable service delivery through industry best practices, as well as warranting a controlled, secure, and regulatory-compliant production environment with greater stability and resiliency. We deliver enhanced flexibility, scalability, and responsiveness to support dynamic client demands with improved quality.

Role Description:

  • The job holder provides systems administration, database administration, and application support for mid-range, distributed, imaging processing platforms. S/he is involved in all phases of design, implementation, and production support.

Requirement:

  • 2 years' experience or more.

  • Job holder must have knowledge of mid-range and workstation operating systems, Linux, Windows Server and Windows workstations.

  • Experience with database administration for Oracle, MS SQL, and/or Progress is beneficial as well as experience working within a VMware environment.

  • S/he will be involved in producing detail-level functional requirement documentation and selecting the optimal testing environment for specific applications.

  • S/he will coordinate all parties affected by putting new applications into production.

  • S/he will work to address a variety of technical (hardware, software or application) problems.

  • S/he must also be customer-service oriented, able to build cooperative relationships with people and have effective oral and written communication skills.

  • Job holder must be an experienced problem solver who thinks creatively about solutions and adapts easily to changing priorities.

  • A.S., B.S., B.A., or equivalent work experience required; certifications are beneficial.

Work Environment:

  • Production support - daylight and off hours on-call

  • Project Implementation - on/off hours/weekends

  • Security patching - on/off hours/weekends

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities / Females / Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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Lead, Production Services App Support Analyst

The Bank Of New York Mellon