Lead, Product Owner (Salesforce)

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

Role Title: Product Lead, Quoting to Invoicing

As a Product Manager, you will work with stakeholders to define business needs, implement product strategy and own the end-to-end lifecycle of the quoting to invoicing systems. You will work with our business and technical teams on design, building solution components, unit testing, and driving forward initiatives around the globe.

Primary Responsibilities

• Be an expert on the core business applications and all platform/technology related changes for quoting through invoicing applications with Kaseya, including Salesforce CPQ, NetSuite and Integrations.

• Be the voice and face of the applications within your functional area.

• Support the end-to-end product management process from idea generation, requirements gathering, prototyping, and delivery.

• Facilitate and lead effective discussions during meetings with stakeholders and cross functional teams to drive Salesforce initiatives.

• Research solutions and formulate proposals to solve requests from internal customers.

• Supervise configuration, quality assurance, testing, and deployment of Salesforce, NetSuite and Integration systems.

• Identify, advance, and remove roadblocks, triage defects, and provide clarity for stakeholders.

Skills / Knowledge / Experience

• Proven experience supporting and leading enterprise business application management and development.

• Equivalent of 5+ years of product management or similar experience in software and business application development.

• Strong organizational, written, and oral communication skills.

• Strong technical skills and business acumen - Proven ability to execute on the spectrum of technical challenges.

• Able to solve complex problems and offer new perspectives on existing solutions.

• Self-directed and comfortable working in fast-paced environments.

• Proficient in requirements and process flow documentation.

Education and Certifications

• Bachelors degree preferred, relevant field/technical experience accepted.

• Recommended Salesforce Certifications: Administrator, Advanced Administrator, Platform App Builder,

• Customer references - line of business or IT leaders who can recommend your work from previous experience as your customer.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.