Lead Product Manager

Paypal San Jose , CA 95111

Posted 2 months ago

Job Description:

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We're a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We're guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

About Multilateral Segment Solutions team: Our team brings together the best of PayPal, Braintree, Venmo and Hyperwallet for Businesses that either act as intermediaries or provide platforms to enable buying/selling of goods and services. Our team of product managers, designers, and engineers are passionate about their craft and excited to build comprehensive payments solutions for such businesses, irrespective of their size or global reach. About the Role: As a Lead Product Manager on the Multilateral Business Solutions team, you will be responsible for understanding the end-to-end needs of multilateral businesses by talking to our customers alongside our sales and marketing teams. You will be the end-to-end product 'expert' and engage with merchants on a regular basis to understand requirements, deliver product updates and manage escalations. You will collaborate closely with cross-functional stakeholders, to ensure that the product capabilities deliver against business objectives. You must possess a unique blend of business and technical savvy, a keen eye for detail, the courage to question the established normal and the drive to solve customers' challenges.

Your Responsibilities:

  • Define product requirements to articulate desiredend-to-endproduct features and functionality to technical, partner product teams, and other cross-functional teams.

  • Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.

  • Partner with cross-functional teams at PayPal and external partners to design, build, launch, and market new payment capabilities.

  • Collaborate cross-organizationally with customer support, operations, legal, compliance, risk management, engineering, user experience, QA and other functional areas, to ensure alignment with related go-to-market activities.

  • Cross-functional product team execution (with Project Manager and Engineering Manager), to ensure meeting project milestone dates, driving decisions across teams and escalating appropriately.

  • Be the product 'expert' and act as a product evangelist to build awareness and understanding of your product and its features across the company.

  • Partner with Professional Services and Customer Support teams in solving pain points for our users.


  • Minimum of a BS/BA is required

  • 10+ years of online payments or related product management experience

  • Proven track record for building, launching, and maintaining high-scale, successful products

  • Strong communication skills and ability to work effectively across global teams

  • History of leading and executing in fast-paced, high-growth, uncertain environments

  • Comfortable using data and analytics to inform product decisions

  • Ability to lead cross-functional groups and drive action

  • Strong organizational skills, ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration

  • Strong ability to translate product needs to technology and understand technology

  • Experience initiating and driving projects to completion with minimal guidance

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.


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Lead Product Manager