Lead Product Designer, Growth

Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We're innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we're growing. Whatnot has been one of the fastest growing marketplaces and we're hiring forward-thinking problem solvers across all functional areas.

Role

We are seeking an experienced Lead Product Designer to join our Product Design team and oversee buyer and seller growth. In this role, you will leverage your extensive knowledge of design principles, user psychology, and growth strategies to improve user acquisition, engagement, and retention. Your expertise will be essential in shaping the user experience and contributing to the overall success of our company.

What does growth look like at Whatnot? We take an unconventional approach. Rather than concentrating on small experiments, such as testing the color of buttons, we focus on making significant moves to scale and expand our business. The Growth team is dedicated to taking bold actions that drive our success.

• Design and implement innovative solutions with a focus on growth initiatives, including user acquisition, activation, retention and resurrection.
• Support, lead and mentor designers.
• Work closely with cross-functional teams, including Product Management, Engineering, and Marketing, to identify opportunities and integrate growth-focused design strategies into our products.
• Conduct extensive research and data analysis to understand user behaviors, needs, and barriers to growth.
• Develop and iterate on designs and prototypes that effectively communicate design ideas.
• Utilize A/B testing and other quantitative and qualitative methods to validate designs and hypotheses, making data-driven decisions to improve product performance.
• Advocate for best practices in design, usability, and accessibility, ensuring a consistent and user-centric approach across all product touchpoints.
• Contribute to the development of our design culture and processes.

Team members in this role are required to be within commuting distance of our New York, NY, San Francisco, CA, or Los Angeles, CA hubs.

You

Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Product Designer you should have 7+ years of experience in product design, plus:

• 7+ years of experience in product design, with a proven track record of driving growth through design initiatives.
• Strong portfolio showcasing your design skills, thought process, and product impact.
• Ability to lead and support a small team of designers while executing as an individual contributor.
• Expertise in design and prototyping tools (e.g. Figma, Adobe Creative Suite, etc.).
• Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
• Experience with A/B testing, analytics, and other methods for measuring the impact of design decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Compensation

For US-based applicants: $240,000/year to $275,000/year + benefits + equity

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

• Home office setup allowance

• Monthly allowance for cell phone and internet

• Care benefits

• Monthly allowance on both food and wellness

• Annual allowance towards Childcare

• Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

• Parental Leave

• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.