Lead Platform Engineer (Ref# 001147)

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

Wells Fargo Bank N.A. seeks a Lead Platform Engineer in Raleigh, NC

Job Role and Responsibility: Wells Fargo Bank, N.A. seeks a Lead Platform Engineer to serve as a Site Reliability Engineering (SRE) Lead responsible for leading operations and aligned DevOps teams as part of the Site Reliability Engineering practice; Responsible for the vision, strategy, roadmap, and support of the entire product portfolio of to improve availability and customer satisfaction aligning to the Wells Fargo Six S Strategy; Partner closely with the Head of Group Platform Management, Site Reliability Engineering, Enterprise Architecture and Engineering, and the CIO for CLT Auto Finance to ensure products and services we provide to our customers are "Always On."; Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines; Design, code, test, debug, and document for projects and programs; Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors; Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives; Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals; Troubleshoot, and analyze production job failures related to data, network file delivery, and server and application issues independently and provide solutions to recovery.

Participate in root cause analysis and preventative actions to avoid recurring incidents; Participate in the buildout of automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions; Evolve continuous inspection capabilities code quality to identify problems before they manifest in production; Introduce and expand AIOps, and robotic process automation (RPA) to solve complex operational and systemic issues, and to improve availability of products to customers; Share support responsibilities for critical applications, to identify systemic issues, conduct blameless post mortems, root cause analysis, and introduce strategic solutions in code that solve the problem and eliminate repeat issues; and Lead projects, teams, or serve as a peer mentor. Telecommuting is permitted up to 2 days a week. Position must appear in person to the location listed as the work address.

Travel required: None

Required Qualifications: Bachelor's degree in Engineering, Computer Science, or related technical field. Position requires five (5) years of experience in the job offered or in a related position involving software engineering.

Specific skills required:

• 5 years of experience troubleshooting and systems administration experience across multiple OS Platforms: Solaris, AIX, PKS, Kubernetes, OpenShift, Linux, Windows, VMware
• 3 years of experience with web platforms: Java, Apache, Tomcat, Weblogic, Oracle
• 2 years of experience with database technologies: Basic SQL, Cassandra DB, Oracle, Postgres SQL
• 2 years of experience with Observability tools: Traffic Manager, Message Processor, AppDynamics, Filebeat, Basemon
• 2 years of experience using logging/monitoring tools: ELK, Filebeats, Splunk, Netcool, Sitescope, Kafka

Qualified applicants send resume to: recruiter_inbox@wellsfargo.com and reference Requisition #001147 in the subject line.

Posting End Date:

11 Apr 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.