Knipper Health Louisville , KY 40202
Posted 2 months ago
Overview
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
Under the direct supervision of the Pharmacist-in-Charge, the Lead Pharmacy Technician
Data Entry team will interact with other departments as required to respond to and resolve operational, client or patient reported issues. The Lead Pharmacy Technician
Data Entry will provide oversight for day-to-day operations with Technician and Pharmacy Support roles in addition to their own responsibilities. Lead Pharmacy Technician
Data Entry may also provide training for Knipper contributors including Pharmacy Technicians, Client Operations, Administrative Support, and Front-End Pharmacy Operations team members.
Responsibilities
Oversee routine pharmacy functions are being completed accurately in a timely manner.
Participate in training, daily monitoring, coaching and communication to team members.
Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to pharmacy operations.
Analyze data entry queues and prioritize/assign data entry team with daily work assignments
Report productivity of data entry team members to pharmacist-in-charge and Director, Pharmacy Operations.
Assist with Pharmacy Operation statistic reporting as needed.
Introduce SOP changes when procedural changes are required.
Attend/host meetings with internal and external teams as required.
Respect and maintain confidentiality guidelines of HIPAA.
Follow all company policies and procedures.
Effective written and oral communication across multiple departments.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
High School Diploma or equivalent
Registered Technician with State-Specific Board of Pharmacy in good standing
Certified Pharmacy Technician, in good standing preferred
Three years minimum of pharmacy experience
Prior experience in training, lead roles, or supervisory experience is highly desirable
Experience with HIPAA, PDMA, cGMP adverse events preferred
Ability to read, write, speak, and understand the English language
KNOWLEDGE, SKILLS & ABILITIES:
Excellent time management skills, with ability to adapt to rapidly changing priorities and deadlines
Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple tasks to completion
Strong communication skills, both verbal and written, to communicate with all levels of people in a manner which illustrates superior professionalism
Excellent analytical, problem solving and decision-making skills.
Working knowledge of current good documentation practices.
Proficient in use of computers and ability to learn internal software programs.
Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit
Can work equally effectively both independently and as part of a team
Ability to organize information in a clear and concise manner
Must have working knowledge of desktop computer applications such as MS Office including Outlook, Word, Excel, and PowerPoint
Ability to adapt and be flexible in a variety of situations
Work independently with little supervision and meet daily deadlines
Ability to perform repetitious work accurately
Excellent analytical, problem solving and decision-making skills.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time in front of a computer
Hand-eye coordination and manual dexterity
Sufficient to operate standard office equipment
Occasional lifting up to 25lbs
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health