Lead PC Maintenance Tech, MMG Deployments

Hours of Work :

8a - 5p

Days Of Week :

M - F, potential afterhours work depending on project timelines

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job:

In this fast-paced and challenging position, you will be responsible for determining the business and device deployment needs of Information Systems customers, including Methodist Medical Group, while supporting the mission, vision, values and strategic goals of Methodist Health System. This is accomplished through use of project management best practices including activities of evaluating, documenting, and negotiating project deliverables and timelines as it relates to device deployments for new clinics and/or new departments. Achievement of this primary function requires an individual who possesses knowledge of the hospital's major departments, an understanding of the information systems and technologies typically employed by these departments in the delivery of their services and a comprehension of the data needs of these systems and departments. Also required is knowledge of the purchasing procedures and processes of MHS, and coordination of activities with Information Services and with other MHS departments including Purchasing, Engineering, Bio Med, etc. Additionally, this position will participate in determining and enforcing corporate standards for end user devices based departmental and corporate systems including software, hardware, operating systems at both the workstation and network level.

Your Job Requirements:

• Two (2) years working experience in a Client/Server operations environment; preference will be given for experience in a multi-site operation, including experience with system design, deployments and implementations.

• Project management skills with a high level of organization

• Functions well as a member of a team

• Handle confidential data

• Effective communication skills with management and staff level employees

• Must demonstrate a high degree of accuracy in all production environments

Your Responsibilities:

• Simultaneously participate on multiple projects, balancing resources, priorities, deadlines and time. This role may, on any one project, act in many capacities including leader, analyst, advocate, technician, etc. The work is highly technical and the indivicual who fills this role is required to work independently

• Provide clear direction to stakeholders regarding the needs of the project and timelines and constraints and provide on-site supervision of project when appropriate

• Maintain standard and customary documentation of information including written or e-mail confirmation of conversations and decisions, diagrams, and other project information; project information is to be maintained in central location (physical and logical) for access by others in the department in support of the project or as documentation of project results

• Adhere to MHS existing deployment guidelines and procedures

• Establish appropriate priorities and a short term course of action, and organizes schedule

• Provide short term support for projects immediately following completion and hand off of projects to EUS for continued operational support, post clinic or new department golive.

• Provide clear direction within the department (Apps, Ops and ENCS) regarding the needs of the project and timelines and constraints

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:

• Magnet designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
• 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023
• Top 10 Military Friendly Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly Employer, 2023