Lead Pawn Broker

Ezcorp, Inc. Falfurrias , TX 78355

Posted 1 week ago

Job Description:

Do you enjoy being a Team Lead but want more challenge in your work? Does the idea of "wheeling and dealing" over an item excite you? Then come join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 500 storefronts in 16 US states, as well as in Canada and Mexico. We are currently looking for a Team Lead/Shift Supervisor to work at one of our EZPAWN retail outlets.

As a Team Lead, you will provide outstanding customer service and build solid relationships with clients, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. We offer competitive compensation and benefits, a fun work environment with great people, and plenty of room for professional development and advancement. If you like the idea of building a rewarding career helping to create a great customer experience, we want to talk with you! Contact us today!

Job Responsibilities

This role will give you the unique opportunity to interact with our customers on a daily basis, enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As a Team Lead, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.

Other Team Lead duties include:

  • Processing loans and extensions

  • Coming to jointly satisfactory terms regarding items to be pawned

  • Performing opening and closing store procedures

  • Contacting customers to generate new and repeat business

  • Adhering to all company policies, procedures, and regulations

Job Requirements

Job Requirements

We are looking for a Team Lead who combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to read and manage customer needs and emotions. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing client and community relationships. Excelling at customer service and relationship building will take you far in your career with EZPAWN.

Requirements for the Team Lead role include:

  • High school diploma or GED

  • Minimum 3 years of supervisory, key holder, or team lead experience

  • Ability to offer and describe various solutions and their benefits to the customer

  • Able to pass a criminal background check and drug test

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus

  • Sales background, a plus

  • Bilingual, a plus

Benefits

EZCORP is passionate about customer service, but our team members are equally as important. Just as we want to meet the needs of our customers and our community, we also strive to meet the needs of our diverse workforce and their families. EZCORP provides our full-time employees with a comprehensive benefits package to help you achieve your optimal work/life balance.

Here is some of what we have to offer:

  • Competitive wages

  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance

  • Comprehensive health insurance package

  • 401(k) with company match

  • Generous Paid Time Off

  • Holiday pay

  • Progressive career path

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Department Manager

Mcdonald's

Posted 1 week ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 Description: Department Manager - McDonald's® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. Additional Info: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer. This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Mcdonald's Falfurrias TX

Lead Pawn Broker

Ezcorp, Inc.