Lead Patient Services Rep

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multi task and work in a team environment.

This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights.

Experience Required

3 years experience in a medical environment required.

Some knowledge of medical insurances preferred.

Leadership experience preferred.

Computer literate, excellent communication and customer service skills.

Education Requirements

High School Diploma or equivalent required

Special Requirements

All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce.