Lead On-Site Systems Administrator

Description

Leidos is hiring a Senior Systems Administrator to support the ESA V program. The ESA V program is an IT Services program supporting several federal customers.

The program provides a range of IT services, including help desk, asset management, desk side support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others. Leidos has an opportunity for an individual to serve as part of the on-site technical team supporting our customer from their Downtown Washington, DC office.

Location: Onsite in Washington, DC (parking costs not covered). Up to 25% telework may be authorized based on customer needs.

Our customer has approximately four hundred employees who work both at the downtown DC office and remotely. The Senior Systems Administrator will be the senior on site technical person responsible for keeping the customer's IT supporting its staff up and running at all time.

Client computing devices supported at the customer's headquarters include end user desktops, laptops (approximately 500 laptops running on Windows), tablets and smart phones (approximately 300 iOS phones and tablets). Client computing devices are primarily supported by the operating systems (OS) installed on these devices, print/fax software, audio/video conferencing device software, and productivity/collaboration software. These client computing devices communicate with enterprise computing resources via network connectivity, e.g., WAN, LAN, and WLAN to enterprise computing and storage services.

There are currently 11 conference rooms, including an Executive Board room and a large training room (maximum capacity of 300). The individual selected for this position will be responsible for managing the audio / visual equipment, and may have to coordinate with building facilities staff to perform physical installations or deinstallations of equipment.

The customer's staff consists of approximately 15 VIPs; the individual selected for this position will be expected to pay extra attention to the IT needs of the VIPs and ensure that their equipment functions flawlessly and that any issues are resolved quickly and effectively.

The Senior Systems Administrator will be responsible for managing tickets in the ticket queue and, in coordination with the team, working them to closure within established timeframes. This individual may also be tasked with providing reports to the customer and to management, and may also be tasked with other duties as assigned in support of the customer's IT mission.

Requirements:

• Bachelor's degree with 8+ years of experience or a Master's with 6+ years of experience. Additional experience may be considered in lieu of a degree.

• IT Support Experience for Windows laptops

• Experience supporting iPhones

• Experience supporting Video conferencing

• Excellent verbal and written communication skills

• Experience interfacing with senior level customers

Desired Qualifications:

• Microsoft Intune experience

• Past experience supporting FRTIB

Salary Range for this position: $112K - $120K

Original Posting Date:

2024-05-02

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries.

Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.