Department Of Defense Fort Benning , GA 31905
About the Position: Fort Benning is located in the "Tri-Community" consist of Columbus and Ft. Benning, GA; and Phenix City, AL. Columbus is a growing community of 250,000. Besides being the home of the Best Army Installation in the World, Columbus houses the corporate headquarters of many leading companies. The stunning Florida gulf shores and Blue Ridge Mountains are only a few hours' drive. For more information, please visit http://www.army.mil/info/organization/benning/
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Monitors front desk operations, access to care, appointment utilization, template/schedule management, referral management and insures efficient operation of the assigned clinical service areas.
Resolves non-complex patient complaints and problems.
Identifies and solves administrative problems or devises alternatives to current procedures to improve operations at the front desks
Trains new Medical Support Assistant employees.
Job family (Series)
0679 Medical Support Assistance
HelpRequirements Conditions of Employment
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Seasonal Influenza vaccination required
Immunization is required
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Civilian Employees of the Organization
Executive Order (E.O.) 12721
Interagency Career Transition Assistance Plan
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
People with Disabilities, Schedule A
Priority Placement Program (PPP), Program S (Military Spouse) registrant
Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes work such as serving as a receptionist, performing record keeping duties and duties associated with patient care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:
Attention to Detail
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent GS-05.
This job does not have an education qualification requirement.