Baker Hughes Company OTHER WYOMING , WY 82301
Posted 5 days ago
Lead Mechanical Engineer
Do you like working in collaborative teams and solving technical problems?
Would you like to develop new solutions daily for clients?
Join our NEXUS Controls Team
Our Digital Solutions business provides intelligent, connected technologies to monitor and control our energy assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Nexus controls has a complete portfolio of control systems, operational technology and cyber security products.
Partner with the best
The Lead Technical Support Engineer will be part of the Nexus Controls organization within BH. You will be responsible for day-to-day resolution of customer issues and assigned projects.
As a Lead Technical Support Engineer, you will be responsible for:
Serving as primary point of contact for contract customers' remote diagnostics of turbine controls, excitation, starting systems and ICS controllers
Possessing detailed understanding of controls and plant operations to assure successful and timely diagnostics of control systems.
Coordinating and owning all contract deliverables and execution for assigned Remote Diagnostic contracts and assigned projects
Providing technical guidance and council to site and Remote Services personnel. Compiling contract case notes and formal reports per operating guidelines.
Developing execution SOPs surrounding delivery of services and performing proactive verifications of contract customer site connectivity and tool availability
Owning contract documentation and information compilation, distribution and storage and providing input and assist as needed on commercial proposals
Serving as technical expert to Remote Service Product Leader on NPI programs to clearly define products and services to drive growth
Supporting EHS excellence on all assigned projects and programs and generating or identify sales opportunities through PAC and other data mining
Fuel your passion
To be successful in this role you will:
Have a bachelor's in electrical or Mechanical Engineering with focus on Controls
Possess a minimum 3 yrs. experience working on MkV*/MkVI*(e) controllers, HMI Cimplicity interfaces, EX2100, EX2100e exciters, various starting systems as applied to Gas, aero & steam turbines, and ICS systems
Be available to work varying shifts including some holidays and weekends.
Be able to obtain a passport pass background checks and possible drug/alcohol checks
Very strong customer service mind set with minimum 3 years proven experience and success
Excellent organizational skills with the ability to manage multiple tasks simultaneously
Knowledge and understanding of Power Services Information and documentation Systems
Knowledge and understanding of DS Nexus Services Business model
A demonstrated track record of working in a high-performance team environment
Excellent communication skills - both written and verbal
Thorough understanding of GE Software tools used on GE control systems
Experienced user of various Microsoft Windows platforms
Experience in the Energy Services business
Working knowledge of all GE Heavy Duty Gas, steam and aero Turbines and related ICS systems
Experience working in a global environment
Strong facilitation and influencing skills
Capability to think outside the box and drive results
Understanding of protocols and software to access power plants via remote technologies
Experienced user of Excel, and Power Point
Takes the responsibility for decisions and actions
Strategic capacity to sift through complex technical issues/problems and focus on the critical priorities and perform necessary tasks to identify a viable solution in the least possible time
High level of energy and self-motivation
Ability to explain benefits of technical concepts and services to sales team and customers
Demonstrated strategic thinking skills to drive product service positioning
Ability to lead/influence others in cross-functional environments
Ability to work with multi-national resources to complete goals
Posses basic financial capabilities/knowledge
Multilingual, with excellent English skills
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
There is limited flexibility as this position has set hours.
Remote work optional.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work. Requests for reasonable accommodations due to valid medical reasons, a sincerely held religious belief, or other personal conscience objection will be considered on a case-by-case basis, including but not limited to essential job duties, in accordance with applicable law.
Baker Hughes Company