Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Lead Massage Therapist

Expired Job

Massage Envy Greece , NY 14626

Posted 3 months ago


Lead Therapist Job Description

License, Registration and Insurance Compliance

  • In conjunction with the General Manager, responsible for monitoring expirations of all LMT licenses, registration and insurance to ensure all employees are current. Address any expirations via DE001 report run monthly and collect, copy and file updated information. If the employee has failed to comply with the updating of the required documents, immediately remove the employee from the schedule until required documents are properly updated, are current and filed.

Here's what's in it for you:

The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment lets you enjoy more of what you love about your work. We take care of overhead costs and supplies, marketing, and building your book of business so you can focus on performing as many massages as you want. And with the repeat clientele that our membership model provides, you'll get to see the long-term impact your services make for members.

And the perks don't stop there. We support and inspire you to be your best inside and outside the treatment room with:

  • Benefits that help you take care of you.

  • A healthy compensation plan that rewards your hard work.

  • A dedication to self-care with an education program that helps managers understand the physical impact of your work and gives you the tools to prolong the career you love.

  • Continuing education with 12+ free CEs every year.

  • A commitment to safety and providing a therapeutic, healing environment for you and Massage Envy members and guests.

What We'll Accomplish Together

As a team, we're committed to offering excellent professional services that help clients do more of the things they love. Your role and the work you do every day is at the very heart of our mission. This includes:

  • Clinic Flow & Culture Uphold a positive attitude and encouraging leadership style. Understand the general vibe and attitude of the therapist culture to determine opportunities forpositive change.

    Maintain availability for therapists to e-mail and schedule meetings with you. Ensure consistency not only in policy but in clinic specific initiatives announced at teammeetings or in team focus groups. Examples:

  • Uniformity in table making and room cleanliness so the front staff can tour the rooms with


  • Therapists guiding prospects to the front at the end of their session and handing them off to a

wellness consultant.

  • Therapist preparing wellness plans for their prospects. * SOAP notes written to an acceptable standard.

Meetings Weekly meeting with general manager to discuss employees, clinic initiatives, ideas, cultureissues. Attend and participate in quarterly lead therapist conference call.

Agenda and post-meetingnotes compiled by call host and sent to ownership. Attend local FSC conferences. Meet with General Manager annually to discuss personal goals.

Therapists Coach therapists who need help with optimizing their daily performance in the clinic. This caninclude patterns seen in client surveys, or growth opportunities stated in the therapist's annualreview with the general manager.

Immediately speak to or schedule to meet with therapists who violate policies. Document themeeting and discuss with the General Manager in weekly meeting & communicate with HR as appropriate. Write monthly newsletter announcing sales deals for clients, above and beyond winners,company events, team meetings, contests, etc.

Write monthly "Team Focus" email to therapists. This is a team goal or a focus forimprovement decided in a management meeting.

Continuing Education / Modalities Hand out modality survey to therapists every 6 months. Update modality chart.

Coordinate with the front staff to determine if there is a need for new modalities based on whatclients are asking for. Find affordable continuing education classes (especially for modalities that clients may beasking for but there are no therapists who can provide). Announce continuing education classes to the team and take any interested therapiststhrough the class as a group. Encourage therapists to practice the advanced modalities oneach other and fill out an advanced modality feedback form.

Encourage learning by posting relevant massage research, helpful articles, or continuingeducation classes in the break room. Provide an open line of communication with all GMs & Lead LMTs about Save Your Handsand CEU training. Take therapists through hot stone certification process and ensure all necessary forms arehanded in.Front Staff Training Provide modality training to new wellness consultants.

Include some hands on work so theyunderstand the feel of various modalities. This training includes an overview of the modalitychart and general massage terminology. Post modality note-cards at the front desk as a resource for new wellness consultants.Annual Training Post any announcements such as required training due dates on the announcement board.

Annual draping hands-on training with therapists. Assist the General Manager in the collection of certificates.

Room Maintenance and Supplies Place room maintenance forms in the break room. Post new opening/closing check-list in the break room every 2 weeks.

These check-listsencourage consistency and daily equipment checks. Fix any table/room issues reported by therapists during their daily room checks. Bi-Annual check of massage rooms including tables and stools.

Weekly communication with Operations Manager about any LMT specific inventory. Hand out lotion survey to therapists every 6 months. Communicate results to GM.

New Hires Sit in on new therapist interviews. Provide 2 hour training to new-hire therapists using the training guideline sheet.

Provide 30 day check-in meeting with new therapists to see how they are doing and give tips. Update modality chart with new therapist information.

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions and or meet the physical demands of the position upon request, as required by law.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Well-skilled professionals who have a minimum of 1,000 hours of massage therapy school under their belts and a certificate of completion. You'll also need to meet the licensing requirements for massage therapy in our state and be able to pass a background and reference check with flying colors.

  • Thirsty for knowledge, seeking continuing education to build on their modality mastery (which must include Swedish and deep tissue massage)

  • Clear communicators who can effectively identify each client's needs, set clear expectations, and stay connected to the client throughout the session to achieve the goals of each service.

  • Total body care champions who can recommend follow-up visits and additional services and products as needed to help clients pursue their wellness goals.

  • Great teammates who show up on time ready to jump in wherever needed to get the job done.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to bring your healing skills to a place where you can focus on doing what you love, we can't wait to meet you.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Salon Massage Therapist Greece Ridge Ctr

J. C. Penney Company, Inc.

Posted 2 months ago

VIEW JOBS 10/2/2018 12:00:00 AM 2018-12-31T00:00 Salon Massage Therapist - Greece Ridge Ctr Location: Greece, NY, United States - Greece Ridge Ctr 231 Greece Ridge Ctr Dr Job ID: 1017962 Date: October 11, 2018 Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. Job Description At The Salon by InStyle & jcp salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect! Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change—individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting. The Massage Therapist is a licensed professional that consults with clients to assess aches and pains in order provide the perfect massage experience to address the clients' needs. What We Look For * Engages with clients – You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that make them feel better and more relaxed. * Provides area focused massage treatments – You love when someone tells you that their back hurts or they've got that kink in their neck. You know exactly what to do to work out stiff muscles and those aches and pains that slow us down. You provide targeted massage treatments that make everything all better! * Participates in operations – You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. Your linens are clean, your tables are germ free, and your oils / lotions are always replenished. Your workspace is an oasis of relaxation. * Builds Your Business – You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services. Whether that's offering hand massages while salon clients wait for services or just educating them on what you can do…you are always looking for opportunities to build those relationships. Qualifications * Functional expertise – You are well trained in this area as you possess a license to perform these services. You know the techniques, procedures, and processes inside and out. * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Start your future at Job Title: Salon Massage Therapist - Greece Ridge Ctr Location: Greece, NY, United States - Greece Ridge Ctr 231 Greece Ridge Ctr Dr Job ID: 1017962 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Greece NY

Lead Massage Therapist

Expired Job

Massage Envy