Lead Massage Therapist - Full Time

JOIN FOUR SEASONS RESORT HUALĀLAI

Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Hualālai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha.

All of the richness of the Hualālai experience comes from the gracious people who work here. They are our treasured "Ambassadors of Aloha" - the embodiment of Hawaiian hospitality- and our greatest Asset.

LEAD MASSAGE THERAPIST

The Four Seasons Resort Hualalai is looking for a Lead Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Lead Massage Therapists have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU'LL DO

• Administer personalized, quality massage treatments with the established protocols.

• Provide the guest with personal, gracious, and professional service, perceptive to their individual wants and needs.

• Provide the guest with thorough knowledge of the sports, fitness, and recreational services offered at the Sports Club & Spa, and personalize these services into a comprehensive fitness program for the individual guest.

• Provide the spa director with feedback on guest response to our service line, thereby actively creating the best possible spa menu for our guests.

• Maintain the highest standard of cleanliness and organization for the Spa

• Provide training and direction for massage therapists as required.

• Ensure consisteny by therapist team to all service protocols, guest service standards, and draping guidelines.

• Maintain the highest standards for operational protocols, including cleanliness and organization for treatment rooms

• Promote services, retail, and other programs offered by the Spa, thereby enhancing guest experiences and assisting to achieve revenue goals

• Organize and implement training for massage therapists on new and existing services, ensuring that protocols, processes, and procedures are understood and observed

• Assist Spa leadership with schedule management procedures, including work distribution (balancing) and resource utilization (adding and reducing hours to meet business demands)

• Restock massage product; Inventory and order massage products and supplies.

• Communicate policies and procedures to the team

• Practical interview and training of all new therapists; Organize and conduct on-going training for new protocols and product lines.

• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

• Work harmoniously and professionally with co-workers and supervisors.

• Requirement for Administrative time is minimum 6 hours per week

• And More!

WHAT TO BRING

• Must be licensed by the State of Hawaii as a massage therapist and trained in Lomi Lomi massage preferred.

• Successful candidate must possess legal work authorization in United States

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Wage: $19.36

• An on-site Physical Therapist

• 24-hour access to Indoor and Outdoor Gym

• Holiday, Vacation & Sick pay

• Robust Benefit Plan

• Company Match 401K Plan

• Laundered Employee Uniform

• Free employee meals prepared by the Four Seasons Culinary 'Ohana

• Complimentary stays at Four Seasons Worldwide

• Training and Development Opportunities

• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf