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Lead Mail Clerk

Expired Job

Department Of Veterans Affairs Oklahoma City , OK 73113

Posted 2 months ago

  • Videos

  • Duties

HelpDuties Summary

As a Lead Mail Clerk in the Medical Media Service, you will perform a variety of tasks for the Mail Room. You will plan and direct the day-to-day operation processes and functions; provide technical and management guidance as necessary.

Learn more about this agency


Manages team and performs diversified-variety leadership to ensure mail support/services are carried out.

Leads mail team, provides guidance and technical direction for accomplishing the work of the mail team.

Ensures the work assignments of mail staff are accomplished; marketing exceptional customer services; adding value, managing relations with U.S. Postal Service and other couriers (FedEx, UPS, DHL)

Establish/monitor mail routes; managing internal mail processes; control of mystery mail/lookup mail; tracking mail; managing incoming/outgoing mail; people management; mail technology; mail center budget-finances; mail center safety and security; mail center designs and distribution systems; navigates stand-alone digital meter equipment operations-postal computer utilization; assists management in implementing, directing and coordinating mail support functions/services and activities that traverse functional areas.

Trains or arranges for the training of team members in the accomplishment of tasks or projects.

Gives on-the-job training to new employees in accordance with established procedures and practices.

Acts as a Contracting Officer's Representative (COR) for mail room contracts.

Interprets mail policies, develops new policies and defines postal-mail room requirements.

Participates, and provides assistance in case investigations concerning VA issues with the U.S. Postal Inspectors, as requested.

Serves as back-up purchase card holder for the department.

Serves as back-up timekeeper for the department.

Informs employees of available employee benefits, services and work-related activities.

Responsible for filling in and for distributing the workload to other team members.

Work Schedule: Monday-Friday, Flexible based on incumbent's preference (could be 7am-3:30pm, 7:30am-4pm, 8a-4:30pm or 8:30am-5pm)

Compressed/Flexible: Not available.

Telework: Not available.

Virtual: This is not a virtual position.

Position Description/PD#: PD#11475-O

Relocation/Recruitment Incentives: Not authorized.

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential

  • Job family (Series)
    0305 Mail And File

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  • Mail Processors, Postal Service

  • Postal Service Mail Processors

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of organization, U.S. Postal Service, Federal Express, and United Parcel Service requirements sufficient to process outgoing materials, mail system procedures and organizational requirements sufficient to set up and maintain supporting directories and logs, identifying problems within the unit and recommending improved methods to increase efficiency, the set up and adjustment of equipment used in the reproduction unit, determining work priorities within the unit to accomplish work in an independent manner and, communicating effectively and working with a variety of people from several different areas of the center. OR,

  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school . OR,

  • Combination: Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

  • For GS-5 level positions, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

You will be rated on the following Competencies for this position:

  • Creative Thinking

  • Interpersonal Skills

  • Lead or Supervise

  • Manages Resources

  • Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
Work is performed mostly inside while sitting or standing, with minor stooping and/or lifting up to 40 pounds of mail packages. At times, physically challenging and some physical effort may be required.

Must maintain a Valid Driver License.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

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Lead Mail Clerk

Expired Job

Department Of Veterans Affairs