Lead Mail Clerk

Summary

The Lead Mail Clerk position functions as the team leader and is located in the Logistics Management Service to ensure mail support and operator functions/services are carried out. Leads mail team, provides guidance and technical direction for accomplishing the work of the mail team. Ensures the work assignments of mail staff are accomplished and assist management in implementing, directing, and coordinating mail support functions/services, and activities that traverse functional areas.

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Overview

• Accepting applications

• Open & closing dates

06/28/2024 to 07/09/2024

• Salary

$49,249 - $64,026 per year

• Pay scale & grade

GS 6

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Location

1 vacancy in the following location:

• Chicago, IL

• Remote job

No

• Telework eligible

No

• Travel Required

25% or less - You may be expected to travel for this position.

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0305 Mail And File

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CAZP-12393006-24-LLR

• Control number

797948700

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Current, Permanent employees of the Jesse Brown VA Medical Center, To include CBOC's & VCS employee's (Facility) Only.

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Duties

Duties include:

• Navigates standalone digital meter equipment operations-postal computer utilizations,

• Implement the Mail Preparation Total Quality Management (MPTQM) Approach.

• Manage relations with U.S. Postal Service/Other Couriers.

• Establish/Monitor Mail Routes.

• Manage Internal Mail Processes; Control of Mystery Mail/Lookup Mail; Tracking Mail, Managing Incoming/Outgoing Mail;

• Mail Center Safety and Security; Mail Center Designs, and Mail Distribution Systems.

• Pickup and delivers mail from the US Post Office.

• Processes and sorts mail received and sent to the facility including registered, certified, insured, and next day delivery items.

• Reviews incoming miscellaneous materials including mail, publications, and directives to determine proper delivery point.

• Logs delivery of important packages, letters and envelopes.

• Logs delivery of important pieces by date, tracking number, shipper name, and signature of recipient on automated arrival system.

• Verifies delivery of inpatient mail received on patient mail delivery log.

• Interacts with external contacts that include UPS, FEDEX, FEDEX Ground, private courier/messenger companies, and USPS delivery to receive deliveries and ship materials.

• Uses national model of VA wide mail codes to route mail to proper services and subdivisions.

• Operates mailroom equipment to include a Hasler mail machine, letter inserter, UPS Campus Ship and smart track systems.

• Assembles weekly and monthly mail reports.

• Operates and maintains copier/duplicator production and supply records on data entry spread sheets.-Maintains equipment including changing toners and removing paper jams.

• Performs other related duties as required.

Work Schedule:

Virtual: This is not a virtual position.

Position Description/PD#: Lead Mail Clerk/PD241250

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Experience: At least one (1) full year of specialized experience equivalent to the GS-5 level that equipped you with the knowledge, skills and abilities to perform successfully the duties of the Mail Clerk position, and that is typically in or related to the duties of this position. For this position, specialized experience would consist of: Experience tracking, coordinating, updating, editing, compiling and maintaining files and records; clerical and administrative skills such as records management; skill in using computer applications for functions such as word processing, spread sheets and database management; skill in time management, multi-tasking and organization; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing.

• OR-

Substitution of Education for Experience: Successfully completion of 4 years of education above the high school level. This education must have been obtained in an accredited business, secretarial, or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial and technical school. Transcripts Required.

• OR-

Combination of Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet the total experience requirement at the GS-5 grade level. Education must be in access of first 2 years of post-high school education to be considered as described in experience and education. Transcripts Required.

You will be rated on the following Competencies for this position:

• Critical Thinking

• Customer Service (Clerical/Technical)

• Data Management

• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work consists of prolonged standing, walking, stooping, bending, and lifting to transport file records, supplies, equipment, heavy packages and mail bags weighing over 50 pounds. Heavier items are moved with weight handling equipment or with assistance from co-workers.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.