Golden Entertainment, Inc. Laughlin , NV 89029
Posted Yesterday
Summary:
Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Assist in maintaining a safe and healthy aquatic environment for all hotel guests. Oversee daily operations of the Lifeguards in the absence of Security Management. Perform Lifeguard duties when necessary. Provide excellent guest service and handle any emergencies appropriately.
Essential Functions and Responsibilities:
Assist with training and developing department staff, as assigned
Provide direction to assigned staff and oversee projects assigned to staff
Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
Provide outstanding customer service in a timely manner to both guests and fellow employees
Maintain supervision of the pool area, ensuring the safety of the pool area and guests
Appropriately address any issues, concerns, or guest violations
Recognize and respond effectively to all emergencies
Enforce all facility rules and regulations
Appropriately address any unsafe conditions
Maintain a clean and attractive pool environment
Conduct monthly in service training
Maintain training records and re-certification training
Perform other duties as assigned
Requirements:
Qualifications:
3 months previous experience working at a pool
Excellent guest service skills
Ability to remain calm and make appropriate decisions in emergency situations
Ability to write routine reports and correspondence
Ability to speak effectively one-on-one or in groups
At least 18 years of age
Lifeguarding Instructor certification preferred
High school diploma or equivalent
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards:
Physical Requirements:
Work Environment Potential Conditions:
Extreme weather conditions
Some dust, hot and cold temperatures
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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Golden Entertainment, Inc.