Summary of Position:#This position is responsible for providing laboratory registration, preregistration, scheduling, requisition maintenance as well as reference laboratory billing.# The position will assist in processing blood, cultures, and urine specimens, label samples, sort and set up batches of specimens, as well as perform send out operations.# This position is responsible for the collection of blood samples for laboratory testing in hospital, emergency room, and outpatient settings.

Primary Job Responsibilities:

Leadership:#Delegates and oversees day to day activities in the absence of the department leader, related to laboratory support services maintaining effective operations.# Serves as in charge in the absence of the department leader. Inventory Management:#Maintains inventory control/documentation, including weekly ordering, as well as preventing shortages, overstocked items and expired materials. Laboratory Registration: Registers patient scripts collecting demographic and insurance information to ensure proper billing to all parties, as well as inputs acceptable and accurate diagnosis codes for all registrations. Patient Scheduling: Coordinates and schedules phlebotomy services for all outpatient location, including home draw services using the hospital computer system.# Works with Patient Access to achieve an ideal patient experience and avoid lengthy wait times. Requisition Maintenance:#Performs requisition functions including obtaining scanned requisitions, accurately ordering laboratory tests in the Meditech system, as well as investigating esoteric test orders to determine proper test and specimen requirements, making certain that laboratory test orders are compliant with regulatory agency requirements. Laboratory Communication:#Serves as the primary laboratory contact staff communicating with patients, physician offices, floor staff, as well as reference laboratories through telephone, fax and electronic routes following hospital policies pertaining to HIPAA compliance.# Works with interdepartmental teams to improve processes and systems.

Patient Care:

#Recognizes specific patient requirements relating to choice of appropriate collection equipment, verbal and non-verbal communications.# Assesses patient condition associated with adverse reactions to specimen collections, in addition to determining when these reactions meet the requirements for a medical#emergency, and what action to take. Specimen Collection:#Obtain blood specimens by performing venipuncture, finger sticks, and heel sticks maintaining order of draw, as well as knowledge of specimen requirements, ensuring optimal results for diagnostic decisions. Specimen Processing:#Receive, sort, label and process specimens including mixing, centrifuging, aliquotting, incubating maintaining safe specimen handling requirements, as well as distinguishing which tests require whole blood, serum or plasma while preserving specimen storage requirements.# Staff recognize problems associated with specimen integrity, and demonstrate proper notification for rejected specimens.

####Determines acceptability of specimens

, maintains positive identification, and documents any discrepancies. Laboratory Billing:#Identify diagnostic tests performed and process laboratory charges.

Corporate Health Duties:

#Responsible for performing chain of custody urine and blood collections, as well as breath alcohol testing according to department of transportation guidelines. Point of Care Testing:#Performs selected waived testing and other technical functions as allowed by New York State Department of Health and College of American Pathologists regulations.# Reviews and releases manual, non-interfaced results.# Performs quality control for Point of Care testing.# Ensures established Point of Care turn-around times are met.

Support Services Operations: Coordinates with other members of the patient access teams to promote an optimal patient experience during specimen collection.

Quality:

Meet benchmarks set by laboratory leadership to ensure optimal laboratory support functions, in addition to organizational initiatives related to meeting state and federal established benchmarks.# Provides training as well as guidance across the organization for duties related to laboratory support.# Monitors quality of patient interaction, accessioning accuracy reporting and indicators of specimen collection quality.# Communicates need for specimen recollection and provides feedback on obtaining an optimal specimen. Safety:# Performs, and documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures, as well as maintaining equipment safety.# Operates and trains staff to use all safety devices according to guidelines and disposes appropriately.

Customer Service: Maintains enhanced physician practice, patient and staff relations, and service recovery, creating an environment conducive to maximizing internal and external customer satisfaction. Minimum Qualifications:#High School graduate or equivalent.#Three years full-time phlebotomy experience or equivalent required.#Valid NYS Driver#s License and ability to be approved under the Saratoga Hospital auto insurance policy.#PBT - Certified by ASCP, NCA, or AMT, or is required to have this within one year.#Completes a minimum of 6 hours of technical continuing education on an annual basis.# # Salary Range:

Pay Grade: Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

Summary of Position: This position is responsible for providing laboratory registration, preregistration, scheduling, requisition maintenance as well as reference laboratory billing.

The position will assist in processing blood, cultures, and urine specimens, label samples, sort and set up batches of specimens, as well as perform send out operations. This position is responsible for the collection of blood samples for laboratory testing in hospital, emergency room, and outpatient settings.

Primary Job Responsibilities:

Leadership: Delegates and oversees day to day activities in the absence of the department leader, related to laboratory support services maintaining effective operations. Serves as in charge in the absence of the department leader.

Inventory Management: Maintains inventory control/documentation, including weekly ordering, as well as preventing shortages, overstocked items and expired materials.

Laboratory Registration: Registers patient scripts collecting demographic and insurance information to ensure proper billing to all parties, as well as inputs acceptable and accurate diagnosis codes for all registrations.

Patient Scheduling: Coordinates and schedules phlebotomy services for all outpatient location, including home draw services using the hospital computer system. Works with Patient Access to achieve an ideal patient experience and avoid lengthy wait times.

Requisition Maintenance: Performs requisition functions including obtaining scanned requisitions, accurately ordering laboratory tests in the Meditech system, as well as investigating esoteric test orders to determine proper test and specimen requirements, making certain that laboratory test orders are compliant with regulatory agency requirements.

Laboratory Communication: Serves as the primary laboratory contact staff communicating with patients, physician offices, floor staff, as well as reference laboratories through telephone, fax and electronic routes following hospital policies pertaining to HIPAA compliance. Works with interdepartmental teams to improve processes and systems.

Patient Care: Recognizes specific patient requirements relating to choice of appropriate collection equipment, verbal and non-verbal communications. Assesses patient condition associated with adverse reactions to specimen collections, in addition to determining when these reactions meet the requirements for a medical emergency, and what action to take.

Specimen Collection: Obtain blood specimens by performing venipuncture, finger sticks, and heel sticks maintaining order of draw, as well as knowledge of specimen requirements, ensuring optimal results for diagnostic decisions.

Specimen Processing: Receive, sort, label and process specimens including mixing, centrifuging, aliquotting, incubating maintaining safe specimen handling requirements, as well as distinguishing which tests require whole blood, serum or plasma while preserving specimen storage requirements.

Staff recognize problems associated with specimen integrity, and demonstrate proper notification for rejected specimens. Determines acceptability of specimens, maintains positive identification, and documents any discrepancies.

Laboratory Billing: Identify diagnostic tests performed and process laboratory charges.

Corporate Health Duties: Responsible for performing chain of custody urine and blood collections, as well as breath alcohol testing according to department of transportation guidelines.

Point of Care Testing: Performs selected waived testing and other technical functions as allowed by New York State Department of Health and College of American Pathologists regulations.

Reviews and releases manual, non-interfaced results. Performs quality control for Point of Care testing. Ensures established Point of Care turn-around times are met.

Support Services Operations: Coordinates with other members of the patient access teams to promote an optimal patient experience during specimen collection.

Quality: Meet benchmarks set by laboratory leadership to ensure optimal laboratory support functions, in addition to organizational initiatives related to meeting state and federal established benchmarks.

Provides training as well as guidance across the organization for duties related to laboratory support. Monitors quality of patient interaction, accessioning accuracy reporting and indicators of specimen collection quality. Communicates need for specimen recollection and provides feedback on obtaining an optimal specimen.

Safety: Performs, and documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures, as well as maintaining equipment safety. Operates and trains staff to use all safety devices according to guidelines and disposes appropriately.

Customer Service: Maintains enhanced physician practice, patient and staff relations, and service recovery, creating an environment conducive to maximizing internal and external customer satisfaction.

Minimum Qualifications: High School graduate or equivalent.

Three years full-time phlebotomy experience or equivalent required. Valid NYS Driver's License and ability to be approved under the Saratoga Hospital auto insurance policy. PBT - Certified by ASCP, NCA, or AMT, or is required to have this within one year. Completes a minimum of 6 hours of technical continuing education on an annual basis.

Salary Range:

Pay Grade:

Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.