Lead Hris Analyst

Overview

PURPOSE STATEMENT:

The Lead HRIS Analyst provides support and maintains the organization's application systems. Responsible for customer support, system configuration, system maintenance, user security, data integrity, advanced report and query writing, and analysis. Supports system upgrades, patches, testing, and other technical projects as assigned. Utilizes knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on experience, and judgment to perform the functions of the job. This position can be based in Franklin, TN or be 100% remote.

Responsibilities

ESSENTIAL FUNCTIONS:

Serves as technical point of contact for applications to corporate and facility stakeholder teams. Provides application support including but not limited to, research and resolution of problems, unexpected results, or process flaws. Performs scheduled activities, and recommends solutions or alternatives to meet requirements. Troubleshoot back-end and front-end system errors by consulting with clients and evaluating procedures and processes. Develop solutions by preparing and evaluating alternative solutions. Controls solution by establishing specifications; and coordinating production with programmers. Validate results by testing programs. Manage QA and UAT. Ensures operation by training client personnel; and providing support. Accomplishes information systems and organization mission by completing related results as needed. Lead and/or support multiple deployments of HR Technology at any given time. Develop checklists, guidelines, Job Aids, and documentation. Writes, maintains, and supports a variety of reports & queries utilizing appropriate reporting tools. Creates Imports templates to mass update information. Assist with training programs and courses. Maintains general knowledge of applicable laws and regulations affecting business functions by staying abreast of current business principles, techniques, and practices.

OTHER FUNCTIONS:

• Participates in weekly project team meetings.

• Interface and coordinate with other departments within IT and outside of the company

• Product change management controls.

• Performs other duties as assigned.

• Grants appropriate access to HRIS applications.

• Performs company transfers

• Configures setup tables as required

• Configures time-keeping solution

• Project documentation

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, and performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.

• Communicate clearly and effectively to the person(s) receiving services.

• Develops constructive and cooperative working relationships with others and maintains them over time.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Eight (8) years of experience in a Payroll technology and/or HR technology support position.

• Bachelor's degree from an accredited college or university is preferred.

• Basic knowledge of Recruiting, Human Resources, Payroll, and Timekeeping practices.

• Ability to learn and apply application knowledge to debug common technical issues.

• Knowledge of office administration procedures with the ability to operate most standard office equipment.

• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.

• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all internal and external levels.

• Exercises sound judgment in responding to inquiries; understands when to route inquiries to the next level.

• Self-motivated with strong organizational skills and superior attention to detail.

• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

• Capable of working within established policies, procedures, and practices prescribed by the organization.

• English sufficient to provide and receive instructions/directions.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not Applicable