Lead Generation Specialist

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Job Type

Full-time

Description

What is it like to work at a fast-growing roofing company with innovation, opportunities, and dynamic atmosphere? Join us and find out!

Northpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Lead Generation Specialist to identify, qualify and follow-up on marketing qualified leads (MQL). The Lead Generation Specialist connects with and nurtures leads and works closely with the sales team to arrange next steps in the sales process.

Responsibilities

• Identify potential clients through a variety of methods including outbound calls, follow-up with potential clients and route qualified opportunities to appropriate team member, generate leads through networking, client referrals and online marketing.

• Comfortable with outbound calling and making a high volume of calls daily.

• Develop rapport and build relationships with existing and potential clients and ensure satisfaction with our service.

• Understand client needs and offer solutions and support.

• Update CRM with sales activities including calls, orders, sales, and any client or vendor relationship issues.

• Schedule appointments within CRM on behalf of various team members and product lines; arrange and coordinate meetings with clients and sales representatives.

• Calculate project costs and enter job costing data.

• Review, prepare and submit invoices, review products or services provided and ensure they align with specific job, securely manage credit card information, and send for approval.

Requirements

• Excellent customer service skills, verbal and written communication

• At least 2 years of experience in lead generation and prospecting with a successful track record in generating high-quality leads

• Lead Nurturing experience: ability to establish relationships with prospects

• Social selling experience

• Thorough knowledge of CRM software

• Excellent client servicing skills

• Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Collaborator (member of a small, fast-paced office environment)

• High school diploma or GED

Benefits

• Medical, dental and vision insurance

• Prescription benefits

• Life insurance

• Disability benefits

• Paid Time Off

• Casual dress code