Lead Fleet Technician

Reporting to the Fleet Manager, the Fleet Lead Tech is responsible for proactive fleet tracking, assigning work and updating repairs completed via Fleetio, and Samsara the ELD/Telematics platform. Lead responsibilities include managing technician workflow, assisting technicians in completing troubleshooting/repairs, ensuring safety protocols are adhered to, the shop and associated workspaces stay clean/tidy and proactively managing equipment maintenance. The Fleet Lead Tech will be tasked with, operating various tools and machinery, and training team members on procedures and safety guidelines. Additionally, they will audit workorders, ensure proper completion of preventitive maintenance, and address DVIR issues. The  Lead Tech will maintain cleanliness and safety for the shop, maintain all shop tools and equipment, and assist with the final inspection of products to ensure quality standards are met. The Fleet Lead Tech will track inventory usage, assign issues to the team and coordinate vehicle swaps with the Operations Team while ensuring minimal service interruptions. Additionally, the Fleet Tech Lead will be a working Technician and will be expected to complete necessary repairs, work orders and other maintenance related activities.

ABOUT TRANSWEST:

TransWest is a fast-growing disruptor in the often-stagnant mobility/transportation space. We provide creative thinking with superb client service and cost-effective solutions to transportation challenges large and small. TransWest develops and delivers custom mobility services, valet/parking management, and off-site parking procurement solutions for some of the most innovative and demanding clients throughout North America. We take great pride in delivering quality service that is unmatched in our industry.

ESSENTIAL FUNCTIONS:

·       Lead Technician is responsible for overseeing the team, ensuring the safety of their crew by providing regular training.

·       Overseeing quality and quantity of the work. They assist Technicians, and report issues/concerns immediately to the shop Forman/Manager.

·       Maintain vehicle compliance (DVIRs) and update Samsara through Fleetio to ensure all issues are resolved daily.

·       Update and audit the following for each vehicle: work orders are completed correctly; labor hours are captured via work orders.

·       Responsible for tracking, scheduling and completing reported issues, for all vehicles.

·       Maintain fleet maintenance records: review driver defect reports on a daily basis; trouble-shoot/resolve issues to reduce the number of road calls to ensure a high level of safety for our drivers & customers.

·       Track daily vehicle reports, maintenance and repair records to ensure all records are accurate and current.

·       Make appropriate arrangements to have inoperable vehicles or equipment repaired or towed

·       Support the IT Team in the management of on-board shuttle technology such as Wi-Fi devices, telematics systems and tablets to ensure the systems are functional and installed accordingly.

·       Other duties as assigned.

·       Address immediate fleet concerns and maintain fleet maintenance records: review driver defect reports on a regular basis, and trouble-shoot/resolve issues to reduce the number of road calls and ensure the appropriate level of safe operations.

·       Perform regular Fleet Tech duties as needed.

KEY POSITION COMPETENCIES: 

·       Self-starter attitude

·       Knowledge of vehicle maintenance practices in a commercial setting servicing a variety of vehicles 

·       Knowledge of vehicle maintenance

·       Knowledge of mechanical workings of gasoline and diesel chassis, vehicle electronics and aftermarket equipment used in passenger transportation 

·       Knowledge of maintenance tracking systems and applicable computer software (fleet telematics) 

·       Knowledge of software applications, proficiency using MS Office (Outlook, Word, & Excel), and ability to learn other applicable software as required 

·       Ability to maintain regular workflow while responding to emergent issues 

·       Growth mindset; curious; persistent learner

·       Detail oriented with a passion for both data and people

·       Servant leader with a demonstrated ability to lead through influence

·       Effective, direct communicator

·       Strong EQ, flexible and self-aware

·       Comfortable leading and communicating

·       Sense of humor

·       Bias for action

Requirements

·       High School Diploma or equivalent 

·       Minimum of five (5) years maintenance experience working with a variety of vehicles, motor coach’s, HD trucks and light trucks 

·       Minimum of two (2) years working as a supervisor/shop lead or manager in a maintenance shop

·       Current Washington State Driver’s license.

·       Must have an active US DOT Medical Card.

·       Commercial Driver's License (Class A or B) with a P Endorsement

·       Must be able to successfully pass a road test in a shuttle vehicle 

·       Must be able to work 4:00PM-12:30AM shift

Benefits

·       Pay rate of $43-$53 an hour DOE

·       $7,500 sign on bonus

·       $2,000 per year tool allowance

·       Company provided uniforms with in-house weekly uniform cleaning service

·       Holiday Pay

·       Medical, Dental, Vision, Life and 401k with matching available for full time employees

·       PTO accruals starting on Day 1 with increasing levels based on years of service

TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.

Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.