Lead Field Service Technician

Innovate to solve the world's most important challenges

As a Lead Field Service Technician - HVAC - NIAGRA License here at Honeywell, you will have the opportunity to lead and oversee our HVAC Field Service team, ensuring efficient and effective service delivery to our customers. Your expertise in HVAC systems and NIAGRA License will be crucial in providing technical guidance and support to field service technicians. You will report directly to our Field Service Manager and you'll work out of our designated location on a hybrid work schedule. In this role, you will impact the success of our field service operations by ensuring the highest level of customer satisfaction through the successful installation, maintenance, and repair of HVAC systems. Your leadership and technical expertise will play a crucial role in driving customer satisfaction, business growth, and the success of our field service operations.

KEY RESPONSIBILITIES

• Lead and oversee the HVAC Field Service team, ensuring efficient and effective service delivery
• Provide technical guidance and support to field service technicians
• Install, maintain, and repair HVAC systems
• Troubleshoot and resolve technical issues
• Collaborate with cross-functional teams to develop and implement solutions for customer needs
• Ensure compliance with company policies, procedures, and regulatory requirements
• Conduct TLRAs for all tasks according to Honeywell policy and regulatory requirements.
• Report near misses, incidents and other opportunities for improvement using the SOS system.
• Commissioning Control Systems
• Install pre-engineered software
• Checkout control systems
• Start-up control systems
• Commission control systems
• Tune operations as per customer requirements or job specification

YOU MUST HAVE

• Minimum of 6 years of proven experience in HVAC field service or a similar role
• NIAGRA 4 TPC License
• Must have a valid driver's license
• 6 Years of HVAC systems, control systems, mechanical system operation and building facilities. Honeywell installed systems HVAC product knowledge
• 6 years' experience with building systems. Programming, PC, and general network knowledge.
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred
• Strong leadership and team management skills
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Excellent communication and interpersonal skills

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Additional Information

• JOB ID: HRD245263
• Category: Customer Experience
• Location:Building No. 5, Hillsdale Business Park, 6826 and 6828A,Hillsdale Court,Indianapolis,Indiana,46250,United States
• Nonexempt

Engineering (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.