Lead Field Service Fire Alarm Technician

Design solutions to drive safe living and quality of life

As a guide Lead Field Service Fire Alarm Technician here at Honeywell, you will be the technical expert and guide in fire alarm field service operations. You will have the opportunity to work on complex fire alarm projects, providing technical expertise and facilitating to ensure successful implementation and customer satisfaction. Your problem-solving skills will be put to the test as you troubleshoot and resolve technical issues, both remotely and on-site. You will report directly to our Field Service Manager and you will work out of our El Paso, Texas location on a hybrid work schedule. In this role, you will have a significant impact on the success of our fire alarm field service operations. You will be accountable for guiding a team of technicians, providing guidance and facilitating to resolve complex customer issues, and driving improvements in our service processes. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

KEY RESPONSIBILITIES:

• Guide and manage a team of fire alarm technicians to provide advanced field service facilitate for fire alarm projects

• Work with cross-functional teams to develop and execute project plans

• Provide technical expertise and guidance to the team in solving complex fire alarm issues

• Ensure adherence to quality standards and regulatory requirements

• Drive continuous improvement initiatives to enhance service processes and efficiency

YOU MUST HAVE:

• Minimum of 6 years of proven experience in fire alarm field service or related roles

• Strong technical knowledge and expertise in fire alarm systems

• Excellent problem-solving and troubleshooting skills

• Effective communication and people-oriented skills

• Must be able to travel out of town most of the work is in the South east corner of New Mexico.

• Must have current FAL and ES3J to work in Texas and New Mexico

• Must have extensive knowledge of programming Fire Alarm Panels of all different manufacturers types

WE VALUE:

• Strong guide and mentoring abilities

• Ability to drive results and meet deadlines

• Excellent thoughtful and problem-solving skills

• Passion for innovation and continuous learning

• Experience with quality management systems and processes

• NICET III is preferred

BENEFITS OF WORKING FOR HONEYWELL:

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Additional Information

• JOB ID: req458705

• Category: Customer Experience

• Location: 3509 and 3521-23 Durazno Ave,El Paso,Texas,79905,United States

• Nonexempt

Customer Experience (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.