The park on one side, the city on the other. You at the center of it all, living life to the fullest. Balfour at Riverfront Park is one of our Denver retirement communities and fronts the 17-acre downtown Commons and Confluence Parks, with the Platte River and Cherry Creek nearby. And just steps away from the vibrancy, conveniences, and amenities of the city of Denver. Senior living communities with an urban location with an independent, assisted and memory care continuum is quite rare nationally. In Colorado, it is unique.
You will be responsible for scheduling of the individual transportation needs of our residents including coordinating drives with Balfour Transportation Associtates.
In this position, you will have the opportunity to demonstrate your ability to pay close attention to the details and showcase your outstanding communication, customer service, organizational and problem-solving abilities.
The Lead Driver will also assist with transporting residents when needed.
ESSENTIAL JOB RESPONSIBILITIES:
Scheduling rides for residents that may include transportation to and from medical appointments and/or errands and communicating the confirmation details to the resident(s) also
Communicating daily transportation schedule to transportation team, including revisions (add-ons/cancellations) to drivers at the beginning and throughout the day
Assisting the Resident Services Manager to update processes & systems for the Transportation department as needs change
Coordinate driver training as needed
Maintain and coordinate regular maintenance and cleaning schedule for vehicles
Drive residents to and from appointments and/or errands as needed as acting driver on the team
QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED:
Must be 21 years or older
Ability to read a map and familiarity with the Denver metro area preferred
Must be able to drive a company vehicle (town car and 14 passenger van)
Must possess a current driver's license and meet approved driver requirements
Proficient typing and computer skills, including experience using Microsoft Office
Effective verbal and written communication skills required
Must be comfortable using hands-free devices in the vehicles (i.e. Bluetooth) and understand how to properly navigate by GPS
Demonstrated talent for interacting with a wide variety of people, particularly the elderly and their family members
Ability to communicate openly, honestly and responsibly with others
Ability to maintain a customer focus treating all customers with respect and integrity
Ability to accept responsibility for agreements made and follow through as appropriate
Ability to read, speak, and understand the English language
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Lift up to 30 pounds
Ability to stand, walk, bend, and squat for prolonged periods
Balfour Senior Living