Requisition ID: 232227
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Management
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
PURPOSE AND OBJECTIVES
SAP Cloud Infrastructure Services is the trusted technology partner to support SAPs business transformation to THE Cloud Company. We strive to provide best-in-class IT Infrastructure Services from data centers to workplace for SAP to increase productivity of SAP employees and act as a showcase.
The Infrastructure Operations organization (GCS) within SAP Cloud Infrastructure Services is the core of SAP's cloud success by providing cloud infrastructure and operations support for several cloud-based IT services SAP is delivering on a global scale. To run these highly scalable and secure cloud infrastructures 7x24 we leverage technologies from VMware, OpenStack, Cisco, Lenovo, HPE, Dell, and others to support various operating systems and associated management tools/processes on top.
For our Cloud Platform Delivery team within our global CIS IO unit we are looking for new team members who are understanding automation is key to success in large scale cloud operations, want to be part of a fast-paced DevOps setup and are eager to join us shaping the way SAP delivers best-in-class cloud infrastructure operations with a clear focus on automation to be competitive with the market.
EXPECTATIONS AND TASKS
Technical lead for the SAP Cloud Platform Operations US team
coordinate and prioritize tasks and closely interact with the team members and management.
Conceptual design, configuration and administration of hypervisors and cloud platform infrastructure for the various SAP cloud platforms
Drive innovation to optimize, automate and standardize the operational delivery processes
Manage the daily infrastructure operations to ensure high availability
Strong collaboration and coordination between Data Center Operations teams, Vendor Technicians and account managers, and SAP internal business units
Troubleshoot across the technology stack - expert level issue resolution
Understand the architecture of SAP's Converged Cloud platform (VMware Hypervisor, CISCO UCS, F5 Load Balancer, OpenStack, Kubernetes, Container technologies, BIND DNS, Ansible automation engine, Python programming language, Concourse pipeline etc.) and deliver 3rd Level expert cloud operations support
Experience in running cloud infrastructure environments from an end-to-end perspective, ideally covering compute, network and storage at the server hardware level
Change, Incident, Problem and Escalation management
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
University degree or equivalent in Computer Science or Engineering
Expert knowledge in server hypervisors and operating systems (focus on VMware vSphere)
Experience working in large-scale datacenter/cloud/network environments and related technologies
Lead function experience (team lead, product owner or project lead) and respective soft skills
You enjoy working in a globally-distributed organization of highly motivated and qualified individuals: We are looking for team players!
Excellent communication and presentation skills
Experience with Ansible automation engine, Python programming language and Concourse pipeline
Knowledge in Inventory Management Systems like NetBox is a plus
Driving infrastructure automation initiatives across infrastructure stacks
(compute, network, storage)
In-depth technical and business expertise with regards to virtual infrastructure including VMware, Cisco, F5, NetApp and other virtualization products to support SAP's Cloud offerings
Experience regarding DevOps, NoOps and the agile development methodologies
General knowledge about SAP solutions and products like HANA
5 years professional experience, out of which minimum 3 years in similar position covering enterprise datacenter server hardware administration in a large scale infrastructure setup in a functional team lead role.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.