In the Global Assessments & People Analytics & Insights group at Citigroup, we solve business problems with workforce and business data. We conduct analyses to enable evidence- based decision making. We use statistical models to predict future outcomes. We provide actionable insights. Our mission is to equip decision makers with data-driven insights through analytics to make the best decisions about people - individuals, teams and organizations-to drive business performance.
The "Lead Data Scientist, People Analytics and Insights" will report to the Head of People Analytics and Insights and will be responsible for:
Applying analytical/technical expertise to help solve, inform, influence, support, and execute our business decisions with workforce and business data
Assisting in conceptualization of analytical projects to ensure that the research is rigorous and results are actionable
Building statistical models across a broad spectrum of topics
Working with technology and various other partners to build and maintain the People Analytics and Insights database. This includes integrating multiple systems and data sources to build large and complex data sets and making them usable for analytics studies (e.g. transforming and cleaning data, working with incomplete data sources, etc)
Analyzing internal talent trends and translating data into actionable insights that can be shared with business leaders, HR partners and COE leaders
Telling a compelling story with data and presenting insights in a consumable format for varying audiences
Staying abreast of current trends/research in data science research and technology
The Ideal Candidate will have:
BA/BS in a field that emphasizes data analysis and visualizations (e.g. Statistics, Applied Math, Computer Science, Engineering, Economics, Physical Sciences, Social Sciences). Masters or higher degree is strongly preferred.
Strong foundation in statistical techniques, advanced research design, and analytics/decision sciences with expertise in predictive modeling, time series forecasting, natural language processing (content and sentiment analysis), network analysis, machine learning, data mining, etc
3+ years of experience in:
Excel (e.g. formulas, charting, etc)
SQL (or similar language for querying relational databases)
SAS, R, Python and other similar scripting languages
Tableau and other data visualization tools
Experience managing and working with large databases, data management, including understanding of various data structures and common methods in data transformation, data validation and audit
Experience independently initiating and driving analytics projects to completion
Demonstrated strong collaboration skills-Analytics & Insights is a team sport
Strong consultative skills - ability to translate business problems into research/analytics studies, as well as ability to communicate the results of analyses with business partners to impact strategy and action
Ability to multitask and manage multiple research/analytics projects at the same time
Demonstrated strong attention to detail, problem-solving, and critical thinking
Business and HR acumen is strongly preferred
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.