Lead Data Management Analyst

Vanguard Charlotte , NC 28201

Posted 2 months ago

Join Retail Strategic Services in our quest to propel Vanguard's Retail Investor Group performance to bring advice to millions, deliver a world-class client experience, and scale and modernize RIG's infrastructure.

As a data management analyst in Retail Data and Analytics Services (RDAS), you will support the Retail division's emerging analytics program, focusing on projects that involve gathering data, verifying its accuracy and generating reports and dashboards. You will be critical in supporting enhanced, data-driven decision making and developing data as a critical asset for Retail business leaders.

Successful candidates will possess:

  • a collaborative mindset, including experience working with cross functional teams including business and technology resources

  • demonstrated attention to detail with the ability to discern data nuances and create clear data definitions for reporting and consistency

  • adaptability and flexibility to thrive in an environment of ambiguity as we build a new function and respond to constantly changing data needs

  • Business acumen, with the ability to apply existing business knowledge to propose new approaches or processes to improve data capture, curation, and consumption to serve stakeholder groups

Upon hire, analysts will be assigned a primary area of focus (Data Quality or Metadata Management) and an aligned data domain (Crew & Clients, Investments, or Channels). Interests and expertise will be assessed during the interview process.

Core Responsibilities
1.Serves as a subject matter expert (SME) of data sets for a given industry, data storage systems, and the operational processes being supported. Maintains awareness of changing business needs to create appropriate project solutions.
2.Leads process design efforts to support new offerings, business initiatives, or improvement projects. Performs root cause analyses of complex data errors. Identifies opportunities to eliminate future occurrences, prioritizes initiatives, mitigates risk, leverages technology, and recommends short- and long-term solutions for issues.
3.Focuses on improving Data Management's service offer and communicates with stakeholders and management to obtain their input and buy-in as appropriate. Recommends, coordinates, documents, and implements changes that will enhance work-flows and procedures. Integrates new or existing technologies into work-flows and communicates to all team members. Analyzes impacts and prepares environment for change.
4.Builds and maintains relationships with internal and external partners to define data requirements, develop project specifications, and execute data projects to ensure that the expected outputs are delivered. Provides validation and approval of project deliverables.
5.Identifies solutions independently and with input from internal and external partners, external vendors, and industry contacts to enable best-in-class data management practices, scalability, and cost effectiveness. Leads and consults on new projects to ensure operational readiness upon implementation into the live environment.
6.Participates in special projects and performs other duties as assigned.


  • Minimum of five years of related work experience.

  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Additional information:

  • There are (2) positions available.

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values.

Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

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