Lead Customer Service Representative

Job Description

The Lead Customer Service Representative @ Byron Park provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.

This is a full-time position, Tuesday & Thursday-Saturday, 9:30am-6pm

Starting pay: $22/hr

Hiring bonus: $500

What will I do every day?

• Monitor residents, guests and or visitors coming in and out of the community

• Assist residents with requests as needed

• Take the lead in the day-to-day administration of the move-in and welcome process

• Maintain a neat and clean front desk and entrance area

• Respond to emergencies and supply emergency personnel

• Audit records and files

What will I need to be successful in this role?

• Bring a smile to work every day

• Be a great team player

• 6 months to 1 year of experience preferred

• High school diploma or GED preferred

What's in it for me? (Great Question!)

• Competitive pay

• A free meal per shift

• Healthcare Benefits including Vision & Dental (Full-time only)

• Matching 401k (Full-time only)

• Paid Time Off

• Rewards and Bonus Opportunities

• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

• Kisco Senior Living is an Equal Opportunity Employer