Lead Customer Service Representative FT

Speedway Worcester , MA 01601

Posted 2 months ago


Speedway is focused and dedicated to your success! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit. We offer full and part time opportunities that will work with your schedule.

Speedway offers best in class benefits including:

  • Weekly paychecks and paid holidays at 2x pay for all hours worked

  • Paid vacation (full-time positions)

  • Coverage in medical, dental, life, and vision insurances eligible upon enrollment (full-time positions)

  • Tuition Reimbursement including GED and Adoption Assistance

  • Immediate eligibility and vesting for 401k plan with a company match of $1.17 per dollar up to 6% of annual salary begins upon enrollment

  • Exciting incentive and rewards programs

What you bring:

  • Meeting and exceeding customer expectations on every visit

  • Maintaining a clean, safe environment to ensure the store is presentable

  • Food preparation including making one of our customer-favorites.coffee!

  • Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program

  • Ability to follow proper health code guidelines

  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

  • Handle escalated customer concerns and emergencies in absence of the General Manager

  • Promote store sales and selling initiatives and encourages the team to strive to reach goals

  • Accurate and timely processing of Daily Sales Reporting in absence of General Manager

  • Participates in the store's Cigarette Inventory Control as needed

Click here to view the full job description!

Speedway LLC is an Equal Opportunity Employer and is committed to workplace diversity.


Experience Requirements:

  • Customer service experience preferred
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Lead Customer Service Representative FT