Lead Critical Facility Technician (4)

DUTIES AND RESPONSIBILITIES (to include, but not limited to):

• Support the development of new hire and ongoing training materials and programs to include the following areas: Qual Card, SNOW, eMaintenance, BMS, procedure compliance, QA/QC, and procedural approvals.

• Working with the Facility Manager, coordinate and manage team schedules, PTO and shift swaps.

• Oversee and coordinate all Customer Service (SNOW).

• Responsible for all site prevention maintenance and contract coordination along with delegation and monitoring of work orders and PM's status and completion quality (eMaintenance).

• Working with the Facility Manager, support all construction projects and activities including: CR's, safety, risk mitigation and project handoff procedures.

• Maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical and non-critical equipment.

• Leads will support all areas to include operation and maintenance of multiple components within the HVAC system, plumbing installation/maintenance, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV).

• Leads will support all areas to include plan, implement, coordinate and supervision of all electrical operations, maintenance, and energy management programs for a critical facilities environment. Ensure conformance with all Change control development, approvals, and execution.

• Scheduling, development and quality assurance for all preventive maintenance, contracted maintenance, general maintenance.

• Routinely performs all work in strict accordance with governing MOP/SOP/ERP procedures, and maintenance work instructions.

• Operates and monitors critical and non-critical system equipment and components. Oversees work efforts (including 3rd party contractors) for safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment. Disables and enables fire alarm control panels and systems.

• Receive and execute work orders for preventative and corrective maintenance on critical systems and building physical structure. Consult with Facility Manager or Supervisor to order necessary materials to complete all maintenance and perform necessary work. Finalize work orders by completing necessary documentation in the computerized maintenance management system.

• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.

• Monitors building operations and tours properties periodically during scheduled shift.

• Receives work order for Preventative and Corrective maintenance on electrical systems and building physical structure. Consult with supervisors and staff as appropriate to identify and order necessary materials to complete all maintenance and perform necessary work. Finalize work orders by completing necessary documentation.

• Understand the engineering design and operational aspects of all electrical systems.

• Evaluate, assign, and monitor the safe work responsibilities and safety procedures capabilities of employees and contractors.

• Respond quickly to emergency situations, develop, and communicate and improve ADC's processes to ensure continuous improvement and innovation.

SUPERVISORY RESPONSIBILITIES:

QUALIFICATIONS:

• High school diploma and minimum 3-5 years' experience in electrical or mechanical critical facilities support; or 7+ years' experience as HVAC or mechanical technician.

• Electrical/Mechanical certifications preferred.

• Able to work overtime and longer shifts if needed at the site (greater than 12 hours)

• Computer skills required: MS Office.