Lead Courier

Duke University Durham , NC 27701

Posted 3 weeks ago

The Courier Team Lead is responsible for insuring that the daily performance of couriers is monitored to insure that the services provided are maintained at a high standard. This is to insure that all routes are covered and that the service provided meets the department's standards.

Duties

  • Insure that scheduling, management of work duties and communications are performed based on supervisor's directions.

  • Assist in the development of a strong customer service ethic and teamwork by modeling this behavior and mentoring employees.

  • Follow correct procedures at all times.

  • Serve as a backup courier when needed.

  • Insure that all employees maintain compliance with safety training, immunizations, driver's license.

  • Promptly report and manage any hazards, potential hazard, safety incident or injuries, according to the department's established policies and procedures.

  • Insure confidentiality and privacy of patient and business information is maintained at all times.

  • Insure that each staff member is appropriately trained in all aspects of their job.

  • Insure training records are maintained and are up to date and available.

  • When needed, act as the point of contact for general courier service issues.

  • Manage inventory of supplies for the department.

Skills, Experience, and competencies.

  • Computer skills to include a sound working knowledge of Word, Excel, Access, and Outlook.

  • Organization and planning skills to insure efficient time and workflow management

  • Valid Driving license

  • Good Attendance

Minimum Qualifications

Education

Work requires the ability to understand and follow oral and written instructions generally acquired through a partial high school education.

Experience

Work requires six months delivery experience.

Degrees, Licensures, Certifications

Valid NC driver's license.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Courier Handler/Dot

Fedex

Posted 1 week ago

VIEW JOBS 3/24/2020 12:00:00 AM 2020-06-22T00:00 Job Title: Courier Handler/DOT Job Requisition Number: RC240612 Category: Courier/Tractor-Trailer Driver Job Family: FXE-US: Driver Time Type: Part Time Compensation: $0 Locations: Durham, North Carolina To Load And Unload Aircraft And Vehicles, Sort Packages, And Provide Efficient Delivery And Pick-Up Of Packages; To Check Shipments For Conformance To Fedex Features Of Service; To Provide Related Customer Service Functions. High School Diploma/G.E.D. Must Be Licensed For Type Of Vehicle Assigned. Ability To Lift 50 Lbs. Ability To Maneuver Packages Of Any Weight Above 50 Lbs With Appropriate Equipment And/Or Assistance From Another Person. Good Human Relations And Verbal Communication Skills. Neat Appearance Since Customer Contact Is Required. Must Meet Qualifications As Outlined In Section 391 Of The Federal Motor Carrier Safety Regulations. Requires Medical Exam In Accordance With Fhwa Or Faa Regulations. Effectively Communicate Verbally In A Time Sensitive Manner In Noisy Operations Environment. Non-Covered Safety Sensitive Position. Medical Exam Required. Ability to work in a constant state of alertness and in a safe manner. AM Mon-Fri 0600-1100 FedEx Express is an EEO/AA employer and prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. FedEx Express is an AA/EEO/Veterans/Disabled Employer. Applicants who require reasonable accommodations to complete a profile or to submit responses to qualifying questions may contact Reginald Stewart at 1-866-730-1021. Please click below to learn more about your rights as an Applicant under Federal Employment Laws: * Equal Employment Opportunity is the Law * EEO is the Law Supplement * Pay Transparency Policy * Family and Medical Leave Act (FMLA) * Employee Polygraph Protection Act E-Verify Program Participant: FedEx Express participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-Verify Notice (bilingual) * Right to Work Notice (English) / (Spanish) If you are applying in Philadelphia, PA, you can click below to learn about Philadelphia's fair chance hiring law. http://www.phila.gov/HumanRelations/DiscriminationAndEnforcement/Pages/BantheBoxLawAtAGlance.aspx Pursuant to the San Francisco Fair Chance Ordinance FedEx Express will consider for employment qualified applicants with arrest and conviction records. NEW YORK CORRECTION LAW ARTICLE 23-A LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES Section 750. Definitions. 751. Applicability. 752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited. 753. Factors to be considered concerning a previous criminal conviction; presumption. 754. Written statement upon denial of license or employment. 755. Enforcement. §750. Definitions. For the purposes of this article, the following terms shall have the following meanings: (1) "Public agency" means the state or any local subdivision thereof, or any state or local department, agency, board or commission. (2) "Private employer" means any person, company, corporation, labor organization or association which employs ten or more persons. (3) "Direct relationship" means that the nature of criminal conduct for which the person was convicted has a direct bearing on his fitness or ability to perform one or more of the duties or responsibilities necessarily related to the license, opportunity, or job in question. (4) "License" means any certificate, license, permit or grant of permission required by the laws of this state, its political subdivisions or instrumentalities as a condition for the lawful practice of any occupation, employment, trade, vocation, business, or profession. Provided, however, that "license" shall not, for the purposes of this article, include any license or permit to own, possess, carry, or fire any explosive, pistol, handgun, rifle, shotgun, or other firearm. (5) "Employment" means any occupation, vocation or employment, or any form of vocational or educational training. Provided, however, that "employment" shall not, for the purposes of this article, include membership in any law enforcement agency. §751. Applicability. The provisions of this article shall apply to any application by any person for a license or employment at any public or private employer, who has previously been convicted of one or more criminal offenses in this state or in any other jurisdiction, and to any license or employment held by any person whose conviction of one or more criminal offenses in this state or in any other jurisdiction preceded such employment or granting of a license, except where a mandatory forfeiture, disability or bar to employment is imposed by law, and has not been removed by an executive pardon, certificate of relief from disabilities or certificate of good conduct. Nothing in this article shall be construed to affect any right an employer may have with respect to an intentional misrepresentation in connection with an application for employment made by a prospective employee or previously made by a current employee. §752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited. No application for any license or employment, and no employment or license held by an individual, to which the provisions of this article are applicable, shall be denied or acted upon adversely by reason of the individual's having been previously convicted of one or more criminal offenses, or by reason of a finding of lack of "good moral character" when such finding is based upon the fact that the individual has previously been convicted of one or more criminal offenses, unless: (1) There is a direct relationship between one or more of the previous criminal offenses and the specific license or employment sought or held by the individual; or (2) the issuance or continuation of the license or the granting or continuation of the employment would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. §753. Factors to be considered concerning a previous criminal conviction; presumption. 1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors: (a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses. (b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person. (c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities. (d) The time which has elapsed since the occurrence of the criminal offense or offenses. (e) The age of the person at the time of occurrence of the criminal offense or offenses. (f) The seriousness of the offense or offenses. (g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct. (h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public. 2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein. §754. Written statement upon denial of license or employment. At the request of any person previously convicted of one or more criminal offenses who has been denied a license or employment, a public agency or private employer shall provide, within thirty days of a request, a written statement setting forth the reasons for such denial. §755. Enforcement. 1. In relation to actions by public agencies, the provisions of this article shall be enforceable by a proceeding brought pursuant to article seventy-eight of the civil practice law and rules. 2. In relation to actions by private employers, the provisions of this article shall be enforceable by the division of human rights pursuant to the powers and procedures set forth in article fifteen of the executive law, and, concurrently, by the New York city commission on human rights. Fedex Durham NC

Lead Courier

Duke University