Lead Control Management Officer

About this role:

Wells Fargo is seeking a Lead Control Management Officer who will consult and provide guidance to branch banking and affluent business groups on the development, implementation, and monitoring of business-specific programs to identify, assess, manage and mitigate current and emerging risk exposures. Specifically, they will consult and provide support in designing and implementing business processes and controls that mitigate operational and compliance risks. This employee will assist with interpretation of policy, guidelines, and governance programs and serve as the front line liaison to the Independent Risk Management area for moderate to high risk and complexity enterprise risk programs. The employee will partner across lines of business to ensure consistent approaches to business initiatives and program implementation, risk assessments and risk mitigation ensuring the design and performance of controls are effective and sustainable.

Key responsibilities will include but are not limited to managing/supporting the business in:

• Business Support and Strategy - Sales Practices / Conduct Management

• Performance Management and Rewards / Incentive Compensation Design and Execution including monitoring of performance related reporting

• Contribute to the development and enhancement of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program.

• Responsible for driving to completion all assigned issues and Corrective Actions (CAs) throughout the Issue Management Lifecycle, from Issue Capture through Issue Validation in partnership with the business.

• Engages in the development and implementation of new controls.

• Ongoing monitoring and proactive assessment of operating/control environment

• Support Business Development Initiatives including Customer & Branch Experience, Manager/Banker Best Practices, and Customer Consent

• Manage/lead communications development including presentations for leadership and regulators

• Support client relationship, customer outreach, and referral processes

• Oversee or complete risk assessments (ex. UDAAP, Conduct/Sales Practices, Fair Lending, and other targeted risk assessments)

The successful candidate will have a track record of success in performing risk and control assessments and working across teams and business groups. Verbal and written communication, self-starter, attention to detail and accuracy will be determining factors in selection. Successful candidates will be creative, articulate, and possess strong problem-solving abilities, in addition to strong presentation and interpersonal skills. This role requires a collaborative individual contributor capable of initiating action, managing change in a fast-paced environment, and have strong planning and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed business environment. The role requires a sense of urgency, passion for results, good judgment, and personal accountability for achievement.

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong knowledge and experience in risk and control identification methods and performing assessments

• Knowledge of branch systems used (Tellerview, SVT, SVP, Hogan, etc.) and related Branch Portal / Banker and Banker Connection procedures used to service bankers and customers.

• Prior branch banking experience or regional support experience

• Strong working knowledge of applicable regulatory requirements and applicable Corporate Policy requirements in order to identify areas of risk and issues for the LOB and/or provide credible challenge

• Ability to collaborate at all levels of organization but also influence to ensure risks are appropriately mitigated in a timely and efficient manner

• Strong, proactive, individual contributor and ability to work with a high degree of autonomy

• Exhibits resourcefulness, leveraging information and data from multiple sources to effectively assess risk

• Ability to create, implement and maintain effective repeatable processes

• Demonstrated application of effective credible challenge and likewise, the ability to successfully withstand credible challenge of work product

• Ability to effectively analyze, draw conclusions and make sound recommendations

• Excellent organizational and time management skills

• Strong sense of urgency/results oriented

• Strong analytical skills with high attention to detail and accuracy. Demonstrated ability to ensure high quality output from self and others.

Job Expectations:

• Ability to travel up to 10% of the time

Posting End Date:

26 Sep 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.