Lead Consultant Prof Services ATC

Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.

This position provides consulting services by working directly with the customer to identify and recommend solutions that solve the customers strategic business goals.

Key Roles and Responsibilities:

• Collaborate, confer and provides consulting services and manages project activities from client identification through final invoicing.

• Works on billable consulting service projects.

• Demonstrates broad product knowledge with the customer within a specific discipline. Works independently on highly complex projects , or may work in a team as assigned by the project leader.

• Technical responsibilities will include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.

• Leads all technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource or lead technical resource.

• Demonstrates expert knowledge of principles, theories and concepts in applicable discipline, plus high level of working knowledge in other related fields.

• May assist less experienced peers when needed.

• Work is performed under minimal direction.

• Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities.

• Responsible for client communications, coordination with client personnel, and the development/ownership of project process documentation.

• Experience in customer service.

• Ability to work effectively with clients in a complex political environment.

Supervisory:

• No.

Education:

• Bachelor's degree or equivalent.

• PMP Certification or equivalent engagement management experience.

• ITIL v4 Certification or equivalent certification for an ITSM role

• Excellent verbal and written communications skills.

• Ability to give polished presentations to groups of 20 or more people.

• Ability to facilitate and lead group meetings.

• Ability to lead teams and drives results.

• Ability to think "outside the box" and bring a fresh perspective

Our Lead Consultant Prof Services ATC, earn between $134,600 - $201,800+$30,000, in commissions yearly (if all sales goals are met). Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Tustin, California

Salary Range:

$134,600.00 - $201,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-26164 Date posted 06/20/2024 Apply Now