Walker Methodist Place in Minneapolis offers assisted living and memory care apartments with health, personal care, and supportive services for older adults. Walker Methodist is a network of senior living communities dedicated to Life. And all the living that goes with it. Enhancing the lives of older adults through a culture of care, respect, and service.
Walker Methodist Place seeks a Lead Concierge to interact with residents, family members, visitors and staff in a respectful manner while providing the highest level of customer service. Responsibilities include administrative/clerical support to the Director of Housing, resident billing, manage Concierge schedules, front desk phones and in-person visitors.
Full-time - Weekdays
High level of professionalism and personal standard of a positive attitude, behavior and appearance
Communicate effectively and provide outstanding customer service with the ability to speak clearly and distinctly
Sensitivity to resident needs and the ability to build positive relationships
Prioritize, organize, problem solve and meet deadlines and goals
Strong leadership skills
Deal with emergencies calmly and effectively
High School diploma or equivalent
Intermediate computer skills
One year of experience in a receptionist/customer service-related position
Ability to live Walker Methodist's Customer Service Principles
Ability to embrace Walker Methodist's Mission: Life. And all the living that goes with it. Enhancing the lives of older adults through a culture of care, respect and service.
Ability to support Walker Methodist's Vision: As the leading senior services provider, Walker Methodist offers the best place to live and work.
Ability to model Walker Methodist's Values: Respect. Imagination. Collaboration.