Lead Clinic Assistant- Oncology Infusion, F/T Days

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)

• $10,000 Student Loan Repayment ($5,000 part-time)

• $1,000 Professional Development per year ($500 part-time)

• $250 Wellbeing Fund per year($125 for part-time)

• Matching 401(k)

• Excellent medical, dental and vision coverage

• Life insurance

• Annual Employee Salary Increase and Incentive Bonus

• Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.

• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Lead Clinic Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Personal Conduct and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Lead Clinic Assistant provides support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role leads the work of Certified Medical Assistants and Clinic Assistants ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality.

Under the direction of the Practice Administrator or Nurse Manager, this position regularly assigns, instructs and checks the work of other medical assistants, provides training and orientation of new employees, and identifies and helps resolve staff and operational issues.

Responsibilities:

• Leads the work of Certified Medical Assistants and Clinic Assistants within the practice.

• Serves as a role model and resource to clinical staff.

• Provides training and orienting to all medical assistants and clinic assistants, and maintains training and orientation materials and records.

• Creates and manages the staffing schedule.

• Monitors and evaluates policies and procedures to suggest operational changes.

• Participates in conferences and meetings, and represents the work unit on organizational initiatives

• Ensures efficient patient flow through the site:

• Escorts patient to exam room, identifies patient, prepares patient for examination.

• Obtains vital signs.

• Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information).

• Informs provider and registered nurse of any significant change in vital signs or acute symptoms.

• Anticipates/sets up equipment or supplies needed for visit.

• Cleans and prepares exam room for next patient.

• Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly.

• Assists practitioner with medical and surgical procedures:

• Partnering with the nursing supervisor or a nurse when any of the following are needed: electrocardiogram, venipuncture, immunizations, sets up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider.

• Provides high quality care.

• Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.

• Participates in environmental safety rounds.

• Monitors and maintains equipment and instruments.

• Assists in ordering supplies and disposes expired items.

• Adheres to office opening and closing procedures.

• May perform other duties as assigned.

Qualifications

Required:

• High school diploma or GED equivalent.

• Basic Life Support (American Heart Association) certification.

• Strong computer skills.

• 2 years relevant clinical experience.

Preferred:

• Associate degree or Bachelor's Degree

• Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.