Lead Civilian Pay Technician

Summary

The incumbent serves as a Lead Civilian Pay Technicians -CPT performing work in direct support of the Veterans Health Administration (VHA) Veterans Affairs Medical Center (VAMC), under the Finance Service. The Lead CPT works closely with the Supervisory CPT; subordinate CPTs; VA's Finance Service Center (FSC); servicing Human Resources (HR); all levels of VAMC supervisors, employees and union partners on all matters relating to payroll.

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Overview

• Accepting applications

• Open & closing dates

06/05/2024 to 06/18/2024

• Salary

$49,025 - $63,733 per year

• Pay scale & grade

GS 7

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Location

1 vacancy in the following location:

• Gainesville, FL

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0544 Civilian Pay

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CBTC-12437040-24-AB

• Control number

794332900

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Area of Consideration : Current permanent employees of the VISN 8 Healthcare System and CTAP eligibles.

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Duties

Duties include, but may not be limited to the following:

• Serving along with the Supervisory CPT as the facility senior technical payroll expert to VAMC staff and provide data, reports, guidance and sometimes resolution to the most complex payroll issues across the VAMC.

• Distributing and balances the workload among CPTs in accordance with established workflow.

• Assuring timely accomplishment of CPT workload.

• Staying abreast of the status and progress of work and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the Supervisory CPT on problems that may arise, such as backlogs which cannot be completed promptly.

• Instructing CPTs in specific tasks and job techniques for the more complex or non-routine assignments as necessary and assist in development of available written instructions, reference materials and receipt of supplies.

• Developing customer service surveys, in-take systems and example responses to common questions/inquiries as needed.

• Developing written procedures when there are no well-established procedures.

• Working with the supervisor to regularly pull payroll reports to review/monitor, interpret/isolate errors and identify systemic issues/trends or areas where CPTs, HR staff or overall systems and/or guidelines need to improve.

• Communicating errors to the Supervisory CPT or as delegated, HR leadership to ensure training and future errors are reduced, further guidance developed/updated and improvement of the integrity of the overall Payroll program.

• Working with CPTs on, and independently conduct, various audits on all employees' type of pay and leave accounts to identify areas to improve.

• Independently researching, resolving and responding to complex and/or non-routine verbal and written pay and leave inquiries from employees, supervisors, FSC, HR, Veterans Integrated Service Network (VISN) and VA Central Office (VACO) staff.

• Working with the Supervisory CPT in development of resolutions and/or solutions to unique or regular and recurring payroll errors based on recommendations from CPTs and/or review of reports or other pay related documents and/or issues that commonly arise.

• Resolving the most complex and sensitive payroll issues to include: court cases; Congressional inquiries/complaints; direct Department of Treasury, Internal Revenue (IRS), Department of Labor (DOL) or other federal agency (outside of VA) related requests/actions.

• Along with the Supervisory CPT, tracing errors involving correction of pay covering long periods of time, requiring extensive research to identify and resolve pay issues.

• Determining proper application of pay and leave regulations, laws, rules and agency policies, guidelines, coding, etc. for each separate pay plan involved and appropriate leave system impacted.

• Interpreting and applying regulations and policies regarding appointment entitlements, leave earnings, charges of leave, leave without pay, advance sick leave and compensatory time.

• Using knowledge of varying premium pay and benefit entitlements for employee specific pay plans when implementing tours of duty regulations/policies to include 24-hour coverage, irregular tours, compressed tours, flex tours, etc.

• Completing retroactive actions, to include timecard corrections that routinely occur every pay period and actions which are known to impact areas of an employee record in a predictable way.

• Pulling daily reports and regularly monitor reports generated in multiple systems; review reports to ensure consistency and ensure any errors found are resolved based on well established procedures.

• Auditing all employee type of pay and leave accounts to identify and correct delinquent and/or erroneous personnel actions or time-keeping errors.

• Performs other related duties as assigned.

Work Schedule: Monday-Friday 8:00am-4:30pm

Telework: Available

Virtual: This is not a virtual position.

Position Description/PD#: Lead Civilian Pay Technician/PD000550

Relocation/Recruitment Incentives: Not authorized

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/18/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position, you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience Requirement: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

1.Experience working and function in the medical center in a safe manner, including infection control and correct operation of equipment.

2.Experience using financial regulations, operations and procedures relating to civilian pay and time and leave matters

3.Communicate orally and to deal effectively and patiently with employees, operating supervisors, timekeepers and staff of personnel offices.

4.Experience using VA Time and Attendance Systems (VATAS).

5.Ability to identify training areas from audits, frequently asked questions and policy/process changes.

You will be rated on the following Competencies for this position:

• Customer Service (Clerical/Technical)

• Manages and Organizes Information

• Problem Solving

• Teaching Others

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The employee performs sedentary work; however, there may be some walking, standing, bending, or carrying of light items.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.