The PCAOB oversees the audits of public companies and SEC-registered brokers and dealers in order to protect investors and further the public interest in the preparation of informative, accurate, and independent audit reports.
Job Description Summary
The Lead Change Management Analyst, role is located in the Ashburn, Virginia, office reporting to the Assistant Director, Customer Success. This role is responsible for increasing employee adoption and usage of process changes and technology solutions within the PCAOB. This role focuses on the people side of change initiatives and coordinates all organizational change management activities across the Office of Data, Systems, and Technology (ODST).
Applies a structured organizational change management methodology or framework to create strategies that support the adoption of any changes required by a project or initiative performed by ODST.
Guides the delivery of organizational change management services, primarily change discovery, stakeholder and leadership alignment, end user engagement, change readiness and adoption measurement, as well as behavior and culture enablement.
Coordinates and executes change management activities with cross-functional teams and stakeholders.
Drives adoption and usage of changes within the organization, ensuring ODST meets project objectives on time and on budget and fulfills client needs.
Partners with change initiators (business stakeholders and ODST project teams) to understand critical requirements and change impacts.
Identifies and segments key stakeholders based on their influence and impact over the change project's success.
Conducts impact analyses and assesses change readiness for identified key stakeholders; tailors change management activities based on the results of these assessments to ensure maximum employee adoption and usage.
Works with the ODST Communications team to support the design, development, delivery, and management of communications for change initiatives.
Works with the team and the leadership to provide input, document requirements, and support the design and delivery of training materials and programs for change initiatives.
Provides direct support and coaching to senior leaders, executives, and front-line managers as they help their direct reports through change projects or initiatives.
Utilizes metrics to monitor adoption and effectiveness, identify resistance and performance gaps, and develop appropriate action plans.
Works with external consultants on any large change initiatives, such as organizational transformations.
Bachelor's degree or equivalent experience required in business administration, communications, information technology, or related field.
Prosci or similar professional change management certification.
Minimum of 5+ years of experience leading organizational change management activities on IT projects using change management principles, methodologies, and tools.
Minimum of 5+ years of experience working in the information technology field.
Proven understanding of how people go through change and the change process.
Experience in executive communications and organizational support, including experience liaising with customers and other project stakeholders.
Experience supporting and coaching senior leaders and executives through change.
Demonstrated ability in translating complex technical subject matter into easy-to-understand communications, particularly for non-technical stakeholders.
Proven ability to manage multiple ongoing projects without impact to deadline.
Experience developing change management plans, executing plans, and measuring success of plans.
Proven ability to work with cross-functional teams, including highly technical development teams.
Familiarity with traditional and agile project management approaches, tools, and phases of the project lifecycle.
Willingness to travel to the PCAOB's Washington, DC, office or other regional offices occasionally, as required.
A self-starter able to administer a number of open, ongoing assignments at any one time, where some assignments are routinely unstructured, requiring autonomy and independent judgment.
In-depth experience successfully harmonizing diverse and competing interests.
Ability to clearly articulate a position with sound logic, supporting empirical evidence, and impartiality.
Ability to effectively represent the organization to a variety of both internal and external constituencies.
Superior verbal and written communication skills.
As we seek to accomplish our mission and implement our vision, we expect integrity, pursue excellence, operate with effectiveness, embrace collaboration, and demand accountability.
Equal Employment Opportunity
All PCAOB employees are entitled to equal opportunity and a professional work environment, free of discrimination and harassment. A workplace free of discrimination is fundamental to professional success and to the PCAOB's mission. The PCAOB will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Public Company Accounting Oversight Board