Lead Central Scheduler - Full Time Days

Location: Rockledge Regional Medical Center

Posted Date: 8/7/2024

Job Type: Full Time

Department: 3100.72091 Central Scheduling

About Steward Health Care

Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

Position Summary:

Responsible for the efficient, expeditious and accurate scheduling of patients. Insures Authorizations and/or Medical Necessity obtained for patient(s) scheduled appointment(s). Promotes positive guest relations. Processes numerous reports and statistics daily and forwards them to appropriate personnel. Advises patients on all amounts due from self pay and/or insurance balances. Schedules patient exams in a timely manner, requesting previous exams as needed. Performs clerical duties as required for efficient day to day organization of patient records.

Licensure/Certification/Education (Required):

List any license, certification or education required for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)

• Education 1: High School Graduate/Equivalent

Licensure/Certification/Education (Preferred):

List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)

Specialized Skills (Required):

List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)

• 30 wpm
• basic computer
• excellent communication skills
• knowledge of medical terminology

Specialized Skills (Preferred):

List any preferred knowledge and skills necessary to perform this job.

• insurance experience

• Medical terminology

• scheduling experience

• Customer Service Skills

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.