Lead Cashier (Supervisor)

LAZ Parking Santa Ana , CA 92701

Posted 4 months ago

The Lead Supervisor ensures a welcoming atmosphere for our shuttle employees, customers and clients by proving excellent customer service, helping to resolve inquiries, scheduling, finding coverage, reports and supports the Shuttles Operations Manager with various tasks.

Essential Functions:

  • Regular and punctual attendance is paramount to this position.

  • Able to dependably work a schedule, with the flexibility to work earlier or later as requested.

  • Check and respond to all emails daily and on a timely manner.

  • Complete "Daily Schedule Summary" for the previous work day on a daily basis.

  • Input shuttle and driver information (provided by passenger count and supervisor report)

  • Input Supervisor and coverage information.

  • Input employee rounded punches from Timeforce.

  • Notate any discrepancies (ie supervisors driving on route, CHP checkpoints, late flights, special occurrencesetc.)

  • Daily Schedule Report must be completed by 8am daily and checked by Office Personnel.

  • Responsible for the Passenger Count Report, Input the completed passenger counts onto passenger count summary report.

  • Check that all passenger counts are accounted for and in order. Report and obtain any missing passenger counts.

  • Provide passengers counts to supervisors with Count Sheet Cover to complete.

  • Main Street and Employee lot Passenger Count Report must be updated weekly and viewed by Office Personnel by Monday 8am.

  • Responsible for maintaining and updating driver schedules, including finding coverage and ensure all shifts are covered (refer to memo).

  • Email manager of shift changes and updated schedule

  • Ensure all shifts are covered and all daily shifts are accounted for. Verify that schedule is in compliant with DOT and Labor Laws. (Refer to posted memo for shift coverage).

  • Will report to Shuttle Manager if any employee wishes to change availability and/or regular schedule time to get approval. Shuttle Manager will contact employee for further details.

  • Train and evaluate new drivers and supervisors

  • Ensure new drivers and supervisors are in compliant with DOT, LAZ Uniform policy, LAZ Grooming and Appearance policy and are performing driver safety.

  • Complete and submit Evaluation form to Shuttle Manager and discuss areas of improvement.

  • Attend weekly one on one meeting with Shuttle Manager on Mondays at 10:30am to discuss recap of previous week.

  • Following the meeting, email a summary of topics discussed to Shuttle Manager.



  • High school diploma or GED required.

  • Bachelor's Degree or equivalent work experience is preferred.


  • 2+ years in an administrative support role is required.

  • Parking or Shuttle industry experience is preferred but not required.

  • Basic knowledge General Microsoft Office Applications.

  • Class B driver's license

  • Basic DOT/CHP audit knowledge

  • Basic computer knowledge and skills


  • Ability to communicate professionally and effectively.

  • Excellent interpersonal and organizational skills.

  • Ability to speak, read, and comprehends the English language.

  • Bi-lingual abilities are preferred but not required.

  • Must be open to feedback, differing opinions and other points of view.

  • Demonstrates a sense of urgency and timeliness.

  • Demonstrates the ability to seek improvement.

Physical Demands:

  • Ability to frequently sit for extended period of time.

  • Ability to lift, carry, push, pull, and otherwise move objects of at least 30 pounds in weight.

  • Ability to work in elements-heat, wind, snow, rain, etc.

  • Ability to frequently stand and/or walk for moderate periods of time.

  • Ability to occasionally bend, stoop, squat, and lift objects throughout the shift.

  • Ability to apply pressure to an object with the fingers and palm.

  • Ability to perform functions that require repetitive motions using hands, wrist, arms, knees and/or legs.

  • Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

To be hired, all candidates must pass a background check and pre-employment drug screen.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to equal opportunity without regard to race, religion, color, sex, age, national origin, citizenship, disability, genetics or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Supervisor

Precision Castparts Corporation

Posted Yesterday

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Position Summary: The Manufacturing Supervisor provides leadership and supervises direct labor employees involved in the manufacturing of Shur-Lok products. Manages assigned company resources (personnel, equipment and materials) to achieve work schedules and satisfy customer requirements in an efficient and cost effective manner. May occasionally operate production equipment or perform hands-on production tasks, not to exceed 20 % of the workday (such activities must be cleared in advance by the Manufacturing Manager). Primary Duties & Responsibilities: * Complies with and enforces all company safety rules and regulations. These include the use of company-provided personal protective equipment/supplies (i.e., safety glasses, hearing protection, safety shoes); maintaining a clean work area; operating equipment and using tools in a safe manner; correcting unsafe conditions or practices * Effectively leads a team of employees and manages performance to set expectations. Tasks for effective performance management include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems * Update Daily Management board and communicate status of Dispatch list, RYG report, weekly shipment plan, Flex performance and projections during daily walk thru with management. Escalate any issues/concerns needing management support during this walk thru * Schedule jobs to maximize machine and operator efficiencies and report capacity constraints to production control * Achieve daily metrics including ESH, productivity, scrap, dock, sales and other significant measures * Use the daily Flex tool to monitor and manage key metrics especially variable spending. Each supervisor must understand spending details on a daily basis * Maintain proper staffing levels to achieve budgeted levels of performance * Use the Productivity Pipeline form to update and manage cost reduction projects and report status on a weekly basis * Analyze processes to improve efficiency (includes purchase of new capital equipment, planning arrangement of equipment, use of cost effective production techniques) and achieve cost reduction expectations * Implement lean manufacturing methods (6S, flow, visual organization, etc.) * Ensure that manufacturing documentation procedures and protocol are followed at all times * Monitor scrap, yield and part efficiencies on existing programs to ensure achievement of budget * Holds weekly employee communication meetings and ensures their team has an understanding of the status and future of the business * Ensure machinery is at optimum repair by implementing preventative maintenance programs, assigning repair tasks and maintaining spare parts * Obtain tooling, gages and other supplies needed for production prior to release of the router to machines. Implement set-up time reduction methods * Train personnel in production tasks, safety requirements, teamwork and lean manufacturing principles * Check quality and quantities of product runs, SPC charts, first article charts, accuracy of routers * Resolve technical and administrative problems * Other tasks as assigned Required Skills and Experience: * 1 – 5 years of technical experience in a fast paced manufacturing setting is highly preferred * Demonstrated leadership abilities * Working knowledge of ERP software, AS400/Mapcis preferred, but not required * Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work under deadline pressure. * Ability to concentrate on specific objectives, while managing multiple priorities, people and functions Education * Bachelor's degree in Engineering, Manufacturing Technology or a related discipline from four-year college or university highly preferred Precision Castparts Corporation Santa Ana CA

Lead Cashier (Supervisor)

LAZ Parking