Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Lead Cashier

Expired Job

New Leaf Community Markets, Inc. Half Moon Bay , CA 94019

Posted 5 months ago

Position Title: Lead Cashier

Department: Front End

Supervisory Responsibility: Not responsible for supervising others.

Reports To: Front End Manager

Region: California Coastal

FLSA Classification: Non-exempt

Position Description: Assists with the coordination and execution of department operations and work. Operates cash register, processes and bags customer orders and performs carry-outs. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Duties and Responsibilities

General

  • Contributes to a positive and supportive work environment.

  • Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.

  • Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.

  • Self-motivated and able to work independently, as well as cooperatively within a team.

  • Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.

  • Understands and follows through on verbal and written directions.

  • Speaks up. Shares ideas and feedback that contributes to success of store and company.

  • Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.

  • Observes all company rules and policies.

  • Performs other duties and tasks as assigned.

Customer Service

  • Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

  • Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.

  • Position Specific Functions

  • Prepares Front End department for store opening and closing.

  • Guides the work of others, including planning and assigning work, ensuring quality standards, training staff and overseeing their productivity.

  • Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.

  • Ensures department follows cash handling, register and return procedures.

  • Ensures department complies with alcohol sales regulations.

  • Processes returns per policy and assists cashiers with complex returns.

  • Assists with the maintenance of Front End resource guide to ensure cashier accuracy.

  • Rings up and bags customer purchases; performs carry-outs.

  • Performs loans, cash drops and exchanges. Maintains cashier bank per department policy.

  • Coordinates front end coverage; runs line chart ensuring that all front end staff receive breaks and lunches. Ensures consistent service levels and calls for back-up as needed.

  • May participate in other activities, such as scheduling and performance reviews.

  • Handles damaged and spoiled product according to company policy.

  • Maintains cleanliness, organization and rotation of all areas, products and supplies.

  • Understands and complies with specific shift guidelines, tasks and responsibilities.

  • Maintains awareness of current ads, promotions, holidays and events.

  • Demonstrates familiarity with products throughout the store, with willingness to continue learning.

  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

Facilities, Sanitation, Work Safety and Food Safety

  • Adheres to work and food safety policies set forth by the company and regulatory agencies.

  • Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.

  • Maintains equipment, informs store/department management of any problems.

  • Reports all safety concerns and work related injuries to management.

  • Frequent handwashing is required.

Tools and Equipment Used

This position may be required to use the following tools and equipment: box knife, baler, scanner, ladder, cart, hand truck, price gun, POS, conveyer belt, vacuum, floor cleaning machine, computer, and office equipment

Position Requirements

In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Qualifications and Experience

  • Friendly and customer service oriented, with an interest in food and cooking.

  • Previous customer service, food service, retail or grocery experience required.

  • Cash handling experience required.

  • Previous supervisory experience preferred.

  • Basic math and computation skills required.

  • Basic computer proficiency required.

  • Skills to plan, prioritize and delegate work.

  • Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.

  • Skills to adapt to the shifting priorities and needs of a retail environment.

  • Skills to exercise good judgment at all times.

  • Self-motivated, with high attention to detail, quality and presentation.

  • Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.

  • Skills to manage difficult customer interactions required.

  • Skills to read, understand and follow through on verbal and written instructions.

  • Ability to maintain a flexible schedule in order to meet needs of the department.

  • Ability to reliably meet required work schedule and adhere to company attendance policy.

Physical Requirements

  • Medium work level

  • Continuously required to be on feet with continuous standing and occasional walking throughout shift. Sitting seldom required.

  • Continuously required to: lift 1-10 pounds; push/pull 1-10 pounds; use arms, hands and wrists; grasping/squeezing

  • Frequently required to: lift 11-20 pounds; twist; reach below shoulder

  • Occasionally required to: carry 1-50 pounds; push/pull 11-20 pounds; bend/stoop; crouch/squat; reach at/above shoulder

  • Seldom required to: climb stairs, ladders and step stools

Work Environment

  • Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes working in controlled temperature grocery environment; may work in proximity to store entrances and exits and be exposed to outdoor temperatures; working outside when required.

  • There may be exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers.

  • Work requires use of and working in proximity to common commercial cleaning agents.

  • This position works on or around moving machinery or moving parts.

Important Notice: The job duties, responsibilities, requirements and conditions, physical requirements and work environment listed in this job description are examples of the tasks that a staff member may be required to perform and may vary slightly based on location. New Leaf Community Markets reserves the right to revise the job description at any time and to require staff members to perform other tasks as circumstances or conditions of business change.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Kitchen Shift Lead

New Leaf Community Markets, Inc.

Posted 1 week ago

VIEW JOBS 1/3/2019 12:00:00 AM 2019-04-03T00:00 Position Title: Kitchen Shift Lead Department: Kitchen/Food Service Supervisory Responsibility: Not responsible for supervising others. Reports To: Kitchen Manager Region: California Coastal FLSA Classification: Non-exempt Position Description: Ensures an outstanding customer experience and assists with the coordination, execution and oversight of department operations and work. Prepares, stocks, weighs and packages Kitchen products. Provides exceptional customer service and contributes to a positive and collaborative team environment. Duties and Responsibilities General * Contributes to a positive and supportive work environment. * Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change. * Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department. * Self-motivated and able to work independently, as well as cooperatively within a team. * Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance. * Understands and follows through on verbal and written directions. * Speaks up. Shares ideas and feedback that contributes to success of store and company. * Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program. * Observes all company rules and policies. * Performs other duties and tasks as assigned. Customer Service * Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs. * Engages the customer in a friendly manner and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience. * Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer. * Position Specific Functions * Oversees department in the absence of department management team. * Guides the work of department clerks, including planning and assigning work, ensuring quality standards, training and coaching staff and overseeing their productivity. * Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels. * Partners with department management team to execute training programs for all areas of department. Demonstrates ability to adapt approach to different learning styles among staff. * Maintains awareness of current ads, promotions, holidays and events. Plans for weekly ads, events and holidays using tools and reports. * May participate in other activities, such as inventories, scheduling and performance reviews. * Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items. * Maintains professional vendor relationships. * Ensures customer special orders are accurately placed and delivered. * Prepares Kitchen department for store opening and closing. * Prepares, cuts, wraps, weighs, tares, prices and presents Kitchen department products. * Stocks and maintains Kitchen stations * Processes customers' made-to-order items accurately and expeditiously. * Assists with food preparation and production. * Understands and complies with specific shift guidelines, tasks and responsibilities. * Stocks, rotates and faces products with attention to product quality and expiration dates. * Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team. * Maintains accurate pricing and signage that meet merchandising standards. * Demonstrates familiarity with products in department and general understanding of culinary terminology, product labeling and common dietary restrictions, with willingness to continue learning. * Follows company procedures for processing invoices, transfers and credits. * Handles damaged and spoiled product according to company policy. * Maintains cleanliness, organization and rotation of all areas, products and supplies. * Responds to and follows through on emails and other communications in a timely manner. * Notifies Assistant Manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store. Required Permits and Licenses: Food Handler's card and ServSafe certification Facilities, Sanitation, Work Safety and Food Safety * Adheres to work and food safety policies set forth by the company and regulatory agencies. * Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness. * Maintains equipment, informs store/department management of any problems. * Reports all safety concerns and work related injuries to management. * Frequent handwashing is required. Tools and Equipment Used This position may be required to use the following tools and equipment: blast chiller, robot coupe, blender, slicer, mixer, dividers, proofer/retarder, juicer, kitchen small wares, kettle, knife, range, thermometer, dishwasher, scale, oven, grill, heat wrapper, temp gun, hand truck, cart, baler, pallet jack, computer, and office equipment Position Requirements In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities. Qualifications and Experience * Friendly and customer service oriented, with an interest in food and cooking. * Previous food service, restaurant, retail or grocery experience required. Experience in a high volume environment preferred. * Knowledge and/or experience working with Kitchen, cheese, bread and/or pastry products preferred. * Previous food preparation experience preferred. * Basic math and computation skills required. * Intermediate to advanced computer proficiency required. * Skills to plan, prioritize and delegate work. * Skills to work independently, effectively manage own time and multi-task in a fast-paced environment. * Skills to adapt to the shifting priorities and needs of a retail environment. * Skills to exercise good judgment at all times. * Self-motivated, with high attention to detail, quality and presentation. * Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers. * Skills to manage difficult customer interactions required. * Skills to read, understand and follow through on verbal and written instructions. * Ability to maintain a flexible schedule in order to meet needs of the department. * Ability to reliably meet required work schedule and adhere to company attendance policy. Physical Requirements * Medium work level * Continuously required to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. * Continuously required to: lift and carry 1-10 pounds; use arms, hands and wrists; grasping/squeezing; reach at/above shoulder; reach below shoulder * Frequently required to: lift and carry 11-20 pounds; bend/stoop; twist * Occasionally required to: lift and carry 21-50 pounds; push and/or pull 1-40 pounds * Seldom required to: crouch/squat; climb step stools * Frequency of climbing stairs and ladders dependent on location Work Environment * Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler, freezer, kitchen and bakery. * There may be exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers. * Work requires use of and working in proximity to common commercial cleaning agents. * This position works on or around moving machinery or moving parts; may include vibration. Important Notice: The job duties, responsibilities, requirements and conditions, physical requirements and work environment listed in this job description are examples of the tasks that a staff member may be required to perform and may vary slightly based on location. New Leaf Community Markets reserves the right to revise the job description at any time and to require staff members to perform other tasks as circumstances or conditions of business change. New Leaf Community Markets, Inc. Half Moon Bay CA

Lead Cashier

Expired Job

New Leaf Community Markets, Inc.