Lead Call Center Scheduler - Orthopedic Clinic - Full Time - Days - 8Hr West Covina

Current Emanate Health Employees - Please log into your Workday account to apply

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Oversees the functions and workflow in the department and assists Manager/Administrator. Provides scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.

Job Requirements

a. Minimum Education Requirement :

High School Diploma or equivalent preferred. Bilingual in Spanish required.

b. Minimum Experience Requirement :

Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding appropriately to patients, families, physicians and agency staff.

Ability to transcribe and relay accurate messages on a timely basis. Knowledge of grammar usage, punctuation and style. Computer skills required.

Clinic experience preferred. Medicalterminology preferred. Excellent customer service skills required.

c. Minimum License Requirement :

Delivering world-class health care one patient at a time.

Pay Range:

$17.43 - $24.93