MGM Resorts Las Vegas , NV 89134
Posted 2 months ago
The SHOW comes alive at MGM Resorts International!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE PAY RATE Starting at $21.00/hr
THE JOB
As a Lead Butler, your primary role will involve inspecting, preparing, and coordinating suites for our guests. You'll be the face of hospitality, setting the stage for their experience with a warm smile and impeccable service. By attentively listening to their stories and understanding their individual needs, you'll take ownership of their experience, crafting unforgettable memories that extend far beyond their stay with us.
THE DAY TO DAY
You will be responsible for maintaining accurate property information through regular use of our talent portal, email, and other communication channels
You will also be tasked with setting up villas with amenities tailored to each guest's preferences upon their arrival. This includes coordinating with the Room Service Manager to ensure accurate and timely delivery of food and beverage orders to designated suites
In addition, you will liaise with the Housekeeping department to ensure that all rooms are consistently maintained to the highest standards of cleanliness and presentation
Your duties will also involve arranging transportation for guests through our concierge service
Manage and shifts effectively and take initiative when needed as well as anticipate the needs of the department.
Run shifts smoothly without compromising guest experience
Furthermore, you will be responsible for maintaining the butler pantry and equipment to the highest company standards, ensuring that everything is in proper working order at all times
Engage in professional collaboration with Directors, Chefs, and various departments to seamlessly coordinate events, projects, and tasks, fostering a cohesive and efficient work environment
Undertakes additional job-related responsibilities as directed or requested, ensuring a comprehensive approach to fulfilling all duties associated with the position
THE IDEAL CANDIDATE
An enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasks
Prior Butler experience in a luxury resort setting or similar
Fine dining experience is a plus
Demonstrates outstanding leadership abilities.
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Presents themselves in a professional manner
Attention to detail and commitment to cleanliness
Proficient in bilingual communication
WHAT YOU'LL NEED
21 years of age or older
Highschool Diploma, GED, equivalent experience
One (1) year prior experience as a Butler
Work varied shifts to include weekends and holidays
Food Handler Safety card
TAM card
Non-Gaming (Sheriff's) card
PERKS & BENEFITS
Medical, Dental and Vision benefits
Access to company hotel, food and beverage, retail, and entertainment discounts
Free meals in our employee dining room
Free parking on and off shift at all MGM properties
College opportunity programs
Professional and personal development through programs and networking opportunities
Are you ready to JOIN THE SHOW? Apply today!
MGM Resorts