Lead Business Systems Analyst

Requisition ID: 129508

Position:Full-Time

There's more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we're reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what's best, not more of the same. And if what's best hasn't been done yet, it's our exceptional and passionate employees driving this change. But, our passion for vision isn't just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear. In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical.

If you're passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America's fastest growing vision benefits company.

GENERAL FUNCTION

The Lead Business Analyst directs others in defining, developing and delivering IT solutions through collaboration. Works with leaders to gather and prioritize client requirements. This role ensures projects meet objectives by increasing adoption and usage. The Lead BA develops processes, systems, and systems integration to overcome issues, drive delivery, and adoption. Will support the complete Solution Development Lifecycle (SDLC) including: discovery, planning, requirements gathering, specification documentation, testing, training, implementation and support.

MAJOR DUTIES AND RESPONSIBILITIES

• Learn business area processes and operating models; translate business needs into new applications, and perform high-level troubleshooting

• Ability to convey and sell the recommended changes ultimately seeking alignment across business teams

• Assist with developing project estimates, project plans and implementation schedules for assigned area in order to effect a broader variety of business solutions

• Understand the IT strategic and tactical goals in order to focus functional team(s) on highest business impact by working through others to ensure tasks are adequately defined, planned and completed

• Identify business requirements by responsibly collecting, analyzing, reviewing, documenting and communicating business needs to ensure the proposed solutions meet business requirements

• Serve as the Subject Matter Expert (SME) for all phases of application implementation; keep IT management aware of issues and mitigation plans

• Test system changes to ensure changes satisfy business requirements and are stable

• Collaborate with stakeholder teams to identify user requirements and recommend solution options

• Document work, including change requests and functional specifications, end user documentation, release notes, etc

• Facilitate meetings, track and influence task progress. Track deliverables in order to effectively resolve customer and vendor issues

• Supervise and coach other Business Analysts

BASIC QUALIFICATIONS

• BA/BS in Computer Science, Information Systems, or related field

• 7+ years Information Systems/Business-related experience

• Strong critical thinking and ability to quickly learn new technologies and business processes

• Change agent to influence business partners to look at processes from a different perspective

• Proven experience with collecting and writing business requirements that exceed customer expectations

• Experience working within a medical application that submits claims provider, product, subscriber/member, and network

• Experience leading teams

• Practical understanding integrating applications and technical services

• Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint

PREFERRED QUALIFICATIONS

• Prior Facets application experience

• Knowledge of emerging technology and platforms, ecosystems, hardware and trends that are in line with business needs

• Experience utilizing requirements definition methodology, best practices and standards in healthcare/insurance industry that meet business need

• Experience with test automation and performance testing tools

• Experience with databases, ability to create, execute, and understand SQL queries

• Experience with configuring and/or using SAP

• Finance background or experience working on projects within area of finance

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.