Lead Business Systems Analyst

ADP Alpharetta , GA 30023

Posted 2 months ago

Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes' "Most Innovative Companies" and one of Computerworld's "100 Best Places to Work in IT", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.


  • Support the Benefits product strategy and articulate the vision and mission of the product roadmap, including implementation and prioritization

  • Manage execution of the roadmap from product definition & planning through production, release, & end of life

  • Develop user stories and requirements while evaluating their potential and practicality by analyzing market and customer needs

  • Act as user champion when coordinating product development with business stakeholders and align all development activity with business goals and priorities

  • Manage the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams to clarify requirements balances business needs with technical requirements, and recommends alternative technical approaches to meet design requirements when needed

  • Understand Development life cycle

  • Review and improve Acceptance Criteria

  • Help in grooming/sizing of features/defects

  • Critical Thinking -- beyond the immediate problem

  • Creative problem solving

  • Ability to help triage/determine injection point for production defects

  • What was missed -- requirement, test case, basic business rule understanding, etc.

  • Ability to assess impact -- what other areas are likely to be impacted by a core defect

  • Ability to determine the number of impacted clients - via script, etc.


  • 6+ years of experience with Business Analysis. Experience with Benefits platform is a plus

  • Experience with Vantage/WFNHCM or another HCM suite

  • Experience working in an Agile environment

  • Bachelor's degree or equivalent in education and experience

  • Must be a strong collaborator, team player as well as an individual contributor

  • Ability to communicate effectively with engineering teams to accomplish project goals

  • Capable of managing multiple stakeholders on the best course of action for the product

  • Excellent oral and written communication and presentation skills

  • Able to conceptualize, negotiate and sell ideas internally and external

  • Ability to implement concepts, ideas and plans while functioning in a flexible, constantly changing environment

  • Experience working with a 3rd party vendor



We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Lead Business Systems Analyst