Lead Billing/Collections Specialist III

Position Information

Job Title Lead Billing/Collections Specialist III Department Office of Practice Pay Grade 9 Job Category Support Staff Job Summary

The ETSU College of Nursing, Office of Practice is accepting applications for a Billing/Collections Specialist III, located on campus in Johnson City, TN. The Billing/Collections Specialist III functions as the lead position in the billing department. While this role processes charges, posts insurance/patient payments and generates billing statements, it also prioritizes the department's projects and produces monthly revenue reports.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/.

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity employer.

Disclaimer:The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

• Knowledge of the medical billing and collections revenue cycle and ability to recognize data trends and recommend adjustments and implement appropriate changes to our processes.
• Knowledge of insurance and medical billing.
• Knowledge of coding for claims and coding certification.
• Knowledge of HIPAA Privacy and Security.
• Knowledge of Medicare and Medicaid billing regulations.
• Ability to communicate effectively, orally and in writing.
• Ability to solve problems and work with a team.
• Ability to align tasks and responsibilities with appropriate team members.
• Efficient with MicroSoft Office Programs, specifically Excel.

Required Qualifications

• High School Diploma or equivalent.
• Certified Professional Coding (CPC) Certification or Certified Revenue Cycle Representative (CRCR) Certification.
• Five (5) years or more experience: medical billing and coding, insurance claims processing, electronic health records (EHR/EPM), Certified Professional Coder.

Preferred Qualifications

• Bachelor's degree in accounting.
• Allscripts and/or EPIC system billing experience.

Salary based on experience

Posting Detail Information

Posting Number SS01736P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? Yes Open Date 02/17/2025 Close Date Open Until Filled Yes Special Instructions to Applicants

Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

The review of applicants begins immediately and continues until the position is filled.

Pursuant to the Centers for Medicare & Medicaid Services (CMS) Vaccine mandate, candidates may be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

An official transcript may be required upon hire. Copies and/or unofficial transcripts will be acceptable for application purposes only.

Employment is contingent upon a satisfactory background check.