Lead Billing And Revenue Operations (Deloitte Hybrid Business Finance)

Deloitte & Touche L.L.P. Boston , MA 02298

Posted 2 months ago

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Deloitte Hybrid Business Finance

Lead Billing and Revenue Operations

Are you a detail-oriented individual seeking an exciting new role? If so, we are looking for an energetic accounting professional with analytical capabilities to join our Hybrid Business Finance team.

Deloitte is aggressively acquiring, developing and scaling alternative business models such as Intellectual Property-based ("IP-Based") businesses to complement the traditional services offerings across the core functions of consulting, advisory, tax and audit. IP-based businesses offer client's technology, content, data or analytic solutions with recurring subscription revenue business models. The combination of IP-based businesses with Deloitte's traditional service offerings are referred to as "Hybrids". The Hybrid Finance team is a relatively new team that owns the centralized transactional activity of Order to Cash and Record to Report processes across all alternative business models at Deloitte.

What You'll Do

As the Lead Billing & Revenue Operations, you will be responsible for execution and oversight of Billing responsibilities within the team, including maturing and implementing best practices across the group. The Lead will also support and work closely on new acquisitions (internally and externally) to ensure proper set up and migration to Hybrid Business Finance operations. This role will be responsible for executing Order to Billing responsibilities including Order Management, Billing and Revenue Recognition for all business in the Hybrid model, including defining and producing metrics relative to Billing to ensure measurement and performance of the team. The role will also be responsible for supporting the growth of the Hybrid Finance team and capabilities as Deloitte continues to invest in Hybrid Businesses. Tasks and responsibilities include:

  • Responsible for billing of subscription, usage and one-time activities to include accurate and timely reporting of the Company's financials and timely close process.

  • Review and interpret terms and conditions of revenue contracts and be able to confirm validity and accuracy of associated billing as well as appropriate revenue recognition.

  • Ensure that information required for management reporting is collected/communicated effectively and that revenue accounting is appropriate, complete and accurate.

  • Ensure control points across Hybrid Finance are followed to enable revenue assurance and timely cash collections.

  • Seek opportunities and collaborate to develop best practices for the team to ensure scalability as new acquisitions, organic growth of existing business and addition of other Deloitte Hybrid businesses.

  • Participate in implementation and leverage new and existing technologies to deliver scalable processes and capabilities. This could include, but not be limited to; SAP, Salesforce.com, and other cloud-based SaaS platforms.

  • Collaborate to develop/refine processes and procedures with a focus on continuous improvements and work closely with IT and key business owners to drive key system initiatives and improvements.

  • Support compliance via maintenance of accurate records of billing calculations, including contracts and modifications, invoice supporting documentation, email approvals, overpayments, invoice cancellations and related items.

  • Work closely with Accounts Receivable to resolve collections issues

  • Perform other job-related duties as assigned.

The Team

The HBF COE manages Deloitte's alternative business model businesses as we rapidly grow our client offerings. We are a tightly knit high-performing team, pride ourselves on exceptional service and the ability to build long-term, mutually beneficial, trusted partnerships.


What You'll Need

  • Bachelor's degree in Accounting, Finance or Business

  • Minimum of 4-7 years' experience handling billing, collections, order to cash, revenue recognition and monthly revenue close.

  • Ability to proactively detect and report risks and the ability to deliver on project deadlines.

  • Experience in understanding the dynamics/various business drivers of IP-based businesses.

  • Working knowledge of SAP, Zuora or other Flexible Consumption based billing system

  • Experience with the entire Microsoft Office Suite, including advanced Excel Skills (Excel certification will be required post-hire)

  • Outstanding attention to details

  • Excellent Communication and problem-solving skills

  • Experience working in complex, multi stakeholder organizations

What's Nice to Have

  • A CPA or CPA candidate is a positive

  • Knowledge of MS AO Reporting or Tableau

  • Knowledge of SAP and / or Salesforce a plus

How You'll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great company. We value our people and offer some of the best employee benefits in the industry.

Learn more about what working at Deloitte can mean for you.

Deloitte's Culture

Our culture values creativity and innovation. We celebrate our people and their uniqueness. We believe that collaboration is the key to opportunity and success.

Learn more about Life at Deloitte.

Societal Impact

At Deloitte, we're a culture of purpose. Today, the interconnectedness of business, markets, politics, and culture requires the adoption of a unified, integrated ethos. At Deloitte, we believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Deloitte's impact on the world.

Recruiter Tips

We want our potential candidates to feel prepared and confident. To help you ace your interview, we suggest that you do your research: know some background about the company and the business area you're applying to. We also suggest that you brush up on your interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Below, you'll find links to articles that are designed to help you prepare for your interview and show us why you're the perfect hire.

Putting your best foot forward in an interview.

What we look for when first meeting candidates.

Forward-thinking questions to pose during your interview.
7 tips to ensure a strong interview.

Legal Closing

About Deloitte

As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: If you are not reviewing this job posting on our Careers' site (careers.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at careers.deloitte.com.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html

Requisition code: E20NATSSRCBT011-CL4

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Billing Administrator School Of Dental Medicine

Tufts University

Posted 4 days ago

VIEW JOBS 11/16/2019 12:00:00 AM 2020-02-14T00:00 Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. The Billing Team, along with other members of the Finance and Administration team, supports the financial management and administration of the dental school. This position reports directly to the Billing Manager and works closely with the clinics it supports: Faculty Practice, Craniofacial Pain and Sleep Center, Oral Medicine, Oral and Maxillofacial Pathology, Tufts Dental Facilities, Tufts Community Dental Program and Clinic Business Operations. Faculty Practice (FP) is a Multi-Specialty group dental practice that affords full-time faculty the opportunity to practice dentistry and oral surgery at TUSDM. FP consists of faculty members practicing, with the facilities provided by the University and those practicing in affiliated hospitals. The Craniofacial Pain Center specializes in the diagnosis and treatment of complex painful disorders of the head and neck region. The mission of our Center is to provide a comprehensive diagnostic evaluation, a concise and coordinated management plan in a holistic, integrated biomedical patient-focused manner. The Oral Medicine Clinic is dedicated to improving the quality of life in high risk and medically compromised populations by engaging in basic and translational research to promote general health through good oral health practices. Oral and Maxillofacial Pathology is a dentistry specialty that deals with the nature, identification, and management of diseases affecting the oral and maxillofacial regions. It is a science that investigates that causes, processes, and effects of these diseases. The practice of oral and maxillofacial pathology includes research, diagnosis of diseases using clinical, radiographic, microscopic, biochemical or other examinations and management of patients. Tufts Dental Facilities for Persons with Special Needs (TDF) is a network of seven outpatient clinics that provides dental care to approximately 7,000 developmentally disabled patients in the state of Massachusetts under the umbrella of TUSDM and in partnership with the Massachusetts Department of Public Health (DPH) and the Massachusetts Department of Developmental Services (DDS). Additional patient treatment is provided in the operating room setting at four affiliated hospitals within the state. The TDF program also provides a venue for teaching General Practice Residents through the Tufts GPR Program and 4th year dental students from TUSDM. Tufts Community Dental Program (TCDP) is a mobile program that provides dental services to children at schools across the state of Massachusetts that otherwise would not have access to dental care. Clinic Business Operations (CBO) supports the clinical and education efforts within the Pre-doctoral, Postgraduate and Specialty clinical treatment areas of the School and is responsible for all patient care services billing for these clinics, as well as supporting IRB clinical study patients and maintaining CITI certification. The Postgraduate Clinics (residents) are the Specialty Clinics, which includes: Endodontics, Orthodontics, Periodontics, Prosthodontics, Pedodontics and Oral and Maxillofacial Surgery. The Billing Administrator, in conjunction with the Billing Manager, oversees the Dental School Clinics' daily billing operations and is responsible for the overall management of all aspects of billing practices. This position has a direct impact to clinic revenue. The individual will be responsible for ensuring that all billing aspects are in compliance and processed timely and appropriately following all applicable dental/medical billing guidelines and implements changes as guidelines dictate. This includes identifying opportunities to reduce denials and enhance revenue. Responsible for managing the functions of accounts receivable, revenue collection, insurance billing, patient billing, payment posting and billing account adjustments. Additionally, the individual needs to have the ability to prioritize duties/tasks in a fast-paced environment with numerous competing deadlines. The Billing Administrator is the first-line resource for billing team questions and concerns and reports directly to the Billing Manager, supervising Billing Leads, Billing Coordinators, Billing Assistants, and any other billing support staff positions. Basic Requirements: * Bachelor's degree and finance or accounting experience and/or 5 – 7 years of experience and knowledge of dental/medical billing and familiarity with Microsoft Suite, specifically Excel and Word; demonstrated knowledge of insurance and dental patient care systems. * Candidate must have 2 years' experience verifying, processing and troubleshooting insurance claims and/or analyzing patient or financial accounts. * Must have the ability to prioritize and meet concurrent deadlines. * The individual must have excellent interpersonal, communication, collaboration, innovation, leadership, accountability, creativity, delegation, engagement, empowerment and customer service skills. * Needs to exhibit: innovation; attention to detail; analytical intelligence; a self-starter; a leader and a team player; healthcare business or insurance knowledge; ability to effectively communicate technical information and have an aptitude and willingness to drive change. * Dental Coder Certification required with 6 months of employment. Preferred Qualifications: * Bachelor's degree preferred. * Certified Dental Coder (CDC) applicant with 7 years of dental insurance coding/billing and revenue cycle management experience. * Knowledge of third-party billing: MassHealth and Medicare regulations and guidelines, as well as commercial dental insurance coding/billing practices. * Expert level with ADA codes, applicable CPT Codes and ICD-10 Codes. * Experience in a fast-paced dental/medical setting. * Exceptional attention to detail. * Knowledge axiUm/Dentrix software. Special Work Schedule Requirements: Dental Clinics, 40 hour work week, hours are Monday- Friday 8am-5pm An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer. Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity. Tufts University Boston MA

Lead Billing And Revenue Operations (Deloitte Hybrid Business Finance)

Deloitte & Touche L.L.P.