Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Position Summary:The Lead Barista is responsible for the oversight or delegation of responsibilities within the barista operation such as inventory, customer service, drink preparation, and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Schedules and assigns daily work assignments to a team and oversees the completion of tasks
Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
Prepares and serves hot and cold beverages according to brand specifications and the customers' requests
Serves prepared food items
Maintains knowledge of menu items and recipes to effectively service the customer
Sets up and breaks down workstations, including cleaning and sanitizing
Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Previous supervisory experience in a related role preferred
Previous food service experience required
Must be able to obtain food safety certification
Must be able to work independently with limited supervision
Demonstrates excellent customer service skills
Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs