Lead Analytics Consultant - Data Analytics And Quality Control-3

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We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and to calculate the refund, account adjustment or other resolution. These roles will support Home Lending, Credit Cards, Auto, Deposit/Banking, Data Operations and Personal Loans and Lines.

In this role, you will:

• Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth, and minimize operating losses within risk and other operating standards

• Provide influence and leadership in the identification of new tools and methods to analyze data

• Ensure adherence to compliance and legal regulations and policies on all projects managed

• Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews

• Assist managers in building quarterly and annual plans and forecast future market research needs for business partners supported

• Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals

• Lead projects, teams, or serve as a peer mentor to staff, interns and external contractors

Required Qualifications,US:

• 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of SQL experience

• 2+ years of SAS experience

• 2+ years of Teradata experience

• Experience leading and implementing an analytic project (basic project management skills)

• Extensive knowledge and understanding of research and analysis.

• Experience with Customer Remediation, Audit Validations, Applied Statistics, Database, Automation or Regression testing.

• Experience with analytical methods used in statistical analysis, modeling, and reporting.

• Knowledge and understanding of Quality Assurance (QA) and performance measures and Quality Control review experience.

• Strong analytical skills with high attention to detail and accuracy

• Ability to work cohesively and collaborate with analytic functions throughout the organization.

• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

• Strong independent thinking skills

• Excellent verbal, written, and interpersonal communication skills.

• Education: Bachelor's degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling

Job Expectations:

• Ability to travel up to 5% of the time.

• This position is not eligible for Visa sponsorship.

• Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

Posting Locations:

• CHARLOTTE, NC

• MINNEAPOLIS, MN

• WEST DES MOINES, IA

• PHOENIX/CHANDLER/TEMPE, AZ

• IRVING, TX

• ST. LOUIS, MO

• SALT LAKE CITY, UT

• SAN ANTONIO, TX

The Chief Operating Office Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Posting End Date:

5 May 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.