Lead Analyst, Retail

About Cardlytics

Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks' digital channels.

About the Position

Cardlytics is seeing a Lead Analyst to join our Retail team, reporting to the Senior Manager, Ad Analytics. As a Lead Analyst on our Customer Analytics team, you will go beyond basic data mining to provide actionable customer insights for our financial institutions. You will lead the analytics relationship with key financial institution partners and regularly meet with their representatives to showcase the value and opportunities of the Cardlytics platform. You will act as a trainer and mentor to junior analysts as well as a subject matter expert on Customer Analytics. You will work closely with your Partner Team counterparts in translating questions from the customers into appropriate problem statements, developing robust solutions by analyzing large purchase/engagement datasets and presenting findings to influence future strategies and decisions.

Responsibilities:

• Work on problems affecting some of the largest financial institutions in the US and meet our commitments towards engagement and Customer value

• Work with large datasets in a fast-paced environment using SQL, Python, R, Tableau, and other tools

• Craft engaging analytic stories to drive home the impact of customer engagement and value, both from a consumer as well as financial institution perspective

• Mine purchase data to understand customer spending habits, competitive landscapes and customer journeys

• Develop and standardize new analytic approaches around customer life cycle value, measurement plans, cadence testing, optimized cadence of offers, and repeatable self-service tools for internal and external consumption

Minimum Qualifications

• Advanced Analytics and Design of Experiments 5+ years in a Marketing Analytics, Risk Analytics, Loyalty Analytics, and/or Analytics Consulting role including experience as a project lead

• Interpreting analytical results and transforming them into actionable insights and working with the Partner teams to develop an implementation plan

• Client-facing roles as a subject matter expert with the ability to present to both a non-technical marketer or a data/statistics professional

• Thriving under pressure in an unstructured, fast-paced environment

• A degree in Statistics, Engineering, Mathematics, Decision Science, Market Research or similar fields

You are:

• A collaborator who will partner across customer and internal organizational lines to drive go-to-market strategies and expand adoption of Cardlytics solutions by our advertisers and their customers.

• Results oriented and can manage the day-to-day customer strategic support needs across portfolios and ensure strategies are actioned into results.

• Curious and always go beyond what is happening to discover why.

• An effective communicator with a solution-oriented mindset.

• A strategic thinker who focuses on integrating current initiatives in the customer and ideating on future solutions for customers and other clients

• A leader who can mentor more junior team members on soft and technical skills

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

• Customer and Partner-first

• Act with Urgency and Focus

• Integrity with our partners and data

• Accountability even when challenged

• Empowerment over hierarchy

• Growth over comfort

Benefits and Perks

• Flexible paid time off plus company holidays

• Medical, dental, and vision insurance begins on your first day

• 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

• Employee Stock Purchase Plan

• Educational assistance for continuing education

• Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

• Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you're excited about growing with us as we scale our best-in-class advertising platform, we'd love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.